Jess was a good server she was awesome. Coming back again.. 😀
1264 W University DrMesa, AZ 85201
From Business: Rita's Restaurant & Cantina aims for excellence in every aspect. It of course starts in the kitchen, where favorites such as the Table Side Guacamole, Carne Asada…
Excellent food at a reasonable price. The restaurant is clean, open and comfortable. I have had tacos at the other location and was glad to find this one at Brown and Gilbert road. I was having a hard time deciding what to get and they let me sample the meats, all of which tasted great. I chose the taco salad in a bowl shaped shell with top sirloin steak (carne asada). I like it with everything and they loaded it up for me. They didn't even skimp on the meat. They had a help-yourself bar for fresh salsas, pico de gallo, and etc. It was a wonderful meal and good experience.
Had a pair of racist nasty workers call the police claiming we had weapons while we had our three years old daughter in our minivan. We spoke with a worker about nasty food that was govern to us and were told to bring it back to be fixed or a refund we explained we live a city away so asked if we could go the next day and he said yes. Well when we went the proteome were ride we showed the call log, the food, the receipt and yet they refused to refund us. Never mind all the gas money we wasted trying to fox their lacy mistakes but then they call the cops street continues looking into my minivan at my daughter and gonna say they think we have weapons. Pretty much was hoping that it was going to be just another black man and his family shot up by cops, not questions asked. Bet they wouldn't eat the food they gave to us. Not only was there litterly grease in my tray but the fries were litterly stuck together. Then my boyfriend's chimi was meatless. It's ok tho, because I'm going to post pictures up everywhere of their nasty food and their nasty behavior. Won't let me add photos which is fine, I put reviews and photos every where on any site I can find to warn all and any potential customers.
My husband and I have been going to Serrano's for the past 20 years. We frequented the location on Val Vista and Guadalupe, which is no longer open. Since the closing of this location the closest location to us now is this Serranos on Mckellips. We have tried this location twice now and the first time they got our order wrong, no problem things happen. Last night took the cake. We arrived close to 6pm. We were able to sit in the bar where there was approx. 3 other tables already seated. Stephanie the waiter was pleasant and quick to take our drink order. We ordered our dinner when she returned to the table with our drinks. I ordered a bean/cheese burrito and my husband ordered 2 chicken flautas. At 6:40pm my husband said wow 35 minutes for 2 dinners? Stephanie came by a few minutes later and we asked her why it was taking so long. She replied the other side of the restaurant was so busy but she would keep checking on our order. In the meantime two other tables filled up around us. A couple who came in 30 minutes after us were served there meal. By this time we were fuming but still decided to wait thinking our meal would be out any time. Now 1 hour and 10 minutes later the waitress comes out with a tray, which we are thinking is finally our meal. Nope, she goes to the other table across from us, who by the way came in 40 minutes after us. Needless to say we got up and asked for the manager. He came out and when we proceeded to tell our story he just replied with a sorry folks. I understand having a bad night but I see a BAD trend with this location. I'm sure the Serrano family never intended to have service like this coming out of there restaurants.
We found our Mexican restaurant. The food is great and so are the drinks. The help is very friendly. Thank you
This place is Bomb.com. Always fresh and so freaking delicious! My first try was from a friend's recommendation and now this a frequent spot. The customers pictures here are spot on - looking delicious!
I love this place, have to give them a shout out , great food, fresh nice atmosphere. excellent food!
As far I'm concerned this is the best. Food is fresh and spiced just right. Servers are courteous and comply with President Trump's edict on everyone speaking English. The do it well. A great place to impress a guest.
Completely rude manager, ordered food and they missed an item. I asked for my money back and was told she couldn't do that but offered a free Burrito next visit. Needless to say I called later for another order and asked for my free Burrito, not only did she not write anything down but she totally "forgot" that she ever said that and denied me. This isn't the first time we have had issues with this location and or manager. Sad because this is our 7th year eating here. We will go to a new location. Avoid this location...
The absolute worst eating experience in along time. Will never return to this restaurant. Red enchilada sauce tastes like straight red grease with no flavor making the enchilada tasteless. Ordered chicken taco, got beef and it was deep fried to burnt. Green chili combo was more like ground pork soup and did not come with the tortilla. Beans were super runny and bland. Rice was well...I think you get the picture. If you want flavorful food with good quality DO NOT GO HERE.