If I could rate them using a negative number I would. Absolutely the worst. I have had to call them for every recycling pickup, multiple times. Horrible!!!
11. AW Waste
Serving the Massillon Area.
From Business: Arwood Waste & Demolition is the Southeast's largest privately owned waste company serving the community for over 30 years. We specialize in recycling, demolition…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
The absolute worst service! I have to call them at least every other week because they will not pick up my recycling. Must be nice to only have to do your job 50% of the time. I’m so over it. I would never recommend them to anybody!!!
First - we were moving and needed an additional pickup. They said the cost would be $35. Thought this was high, but agreed because we needed it. Now the kicker - they charged us an additional $8.90 for fuel recovery!!!! I could drive to Cleveland and back for $9. And they sent the bill to the old address, even though they had our new one and it arrived after the due date, so now they are charging a late fee!Second - Today I receive a bill (at new address) for $18 to take the can away AND they charged $4.85 fuel recovery. UNBELIEVABLESo glad we switched to Kimble at our new home and the cost is less than a third of what Republic charges.
Speeding ,,, ran over my dog on the side of the road, left it for dead, screaming , whistling, never stopped, blowing stop signs, old dilapidated vehicles need to be off the road.
I had four windows that I just replaced leaned up against my trash bin, so they would take them. Instead of taking them, they just picked up the bin and emptied it, letting the windows crash to the ground and break all over the sidewalk and street. They put the bin down and left. I called Republic and they told me they would clean it up, and that someone would be in contact in the next 24 to 48 hours! SERIOUSLY??? Broken glass on a busy street/sidewalk and you want to wait 1-2 days then arrange to clean it up?!?!?!? Well that's their policy and they are sticking to it. Needless to say, I told them to come and get their bin, that I would find another company.