281 Communications Corporation, Inc.

I was trying to get service through 281 because my neighbor across the road from us has them and like them. They were very unresponsive to my calls and e-mails as in they NEVER returned them. I also went to their business address in Marble Falls to get signed up TWICE. Talked to Johan once and he wasn't interested in knowing if they could do it. Said I should go to my neighbor and ask him if we could us his. The next time he wasn't there and the people there were the technicians who did the installs. So they had me leave my name, phone number, and address for Johan. To this date he hasn't responded to my inquiries. When you call them there are three options to leave a message, Melissa in sales (and the guys said she hasn't worked there in a long time), technical support, and billing. I left messages on all three several times and NO CALLS RETURNED. If this is how they treat prospective new clients I would hate to see how they treat their paying customers. Their offices were junk desks, etc. very unprofessional. So maybe I was saved from getting into business with them. The only bad thing is they were our only hope for AFFORDABLE internet in our rural area. Get your act together 281!