I am not sure why most people have rated them 1 star. I have used them for years and find them to be very reliable and professional. I know that this can be a very stressful time to have your car not running when you need a tow. If you are courteous to them they return the same to you. For emergency towing, I do use another company but for scheduled towing I find them to be the best.
I had my 1972 Chevy truck that I've had for years and means a lot to me towed by Eagle towing, very happy with the great service and professionalism of the driver that came to our aid. Big thanks to Dout at Eagle Towing for making the experience stress free!!! Appreciate your kind service.
Aggressive and unprofessional drivers. Drivers text while on the road with complete disregard to those around them and are confrontational when addressed on their destructive behavior. Would not trust my vehicle in their care.
Worst company hands down!!After the driver used the F word at me....yes more then once! He parked in the hwy almost caused several accidents when asked if he could set out flares of something he got even worse and the curse words kept flowing! He was not the one that was stuck in the pull out along the hwy, so why I got yelled out I have no clue! Do not use them call some one else!
Brandon Transue of Madilynn's Towing illegally towed my vehicle from a city street. He called it into APD as a PPI (private property impound), you CAN NOT pull a vehicle off a city street without involving the police. After a couple calls to his shop, I knew it was going to be a fight to get my truck back. I got a call from Brandon in the afternoon saying he came to an agreement with APD to release all 5 of the vehicles he pulled off city street for no charge. When I went later that evening to pick up my vehicle with my wife, the gentleman behind the desk after finding out who I was said he didn't work there and went downstairs and got Brandon. Brandon came up and started saying he had to call APD to have them come out because they told him not to release my truck until they show up because my tags didn't match to the model. I knew that was crap as 2 weeks early I had renewed my tags and registration and DMV didn't say anything. When I went to go and get my registration out of my truck Brandon Transue put his hands on me. I did not retaliate physically. Showed them my registration. He got mad and asked us to wait outside. I wasn't going to but my wife asked me to just wait in the van. We decided to call APD ourselves and there were no officers on the way. After our call they were on there way. While waiting Brandon shut off all his lights, locked all his doors and just as APD showed up he was locking his gate. An officer talked to my wife and I outside and 2 went in to talk to Brandon Transue. They came out a few min later and said we can take the vehicle, but they are going to escort me back to get it to make sure there were no issues. I do have all the audio from all of our phone calls to back everything up, if you would like to hear what dealing with Brandon Transue & Madilynn's Towing is like.
This company claimed to be able to repair our truck but instead they replaced parts and billed us labor but left the truck in the same condition and with the same problem as it had when it arrived. When calling to speak to the mechanic they didn't speak english. Someone called back and said the issue was not repaired because they didn't have a part in stock and couldn't fix the problem. They basically just replaced parts to have something to charge but didn't actually fix the problem. VERY BAD SERVICE.
MADE ME WAIT FOR OVER 4HRS WITH NO PHONE CALLS TO TELL ME why???????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I can't say enough good things about Eagle Towing!!! They were right there when I needed help with fast and friendly service. I will definitely be recommending them to anyone/everyone who needs their services!!!!! Thank you Eagle Towing - for turning a frustrating situation into a positive experience!
This is the worst tow service I've ever had. The tow truck driver didn't even know where to go once we gave him an address. The dispatch lady gave me attitude and told me that they didn't have time to take care of my vehicle after the tow truck driver had already arrived and then left. This is the worst service I've ever had in my life and I will never ever call them up again.
Horrible service. Refused to come tow away an illegally parked vehicle in front of my building.