I am not sure why most people have rated them 1 star. I have used them for years and find them to be very reliable and professional. I know that this can be a very stressful time to have your car not running when you need a tow. If you are courteous to them they return the same to you. For emergency towing, I do use another company but for scheduled towing I find them to be the best.
Serving the Anchorage Area
From Business: Mobile Semi Truck Trailer Repair Towing Tires Breakdown National Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour…
I had my 1972 Chevy truck that I've had for years and means a lot to me towed by Eagle towing, very happy with the great service and professionalism of the driver that came to our aid. Big thanks to Dout at Eagle Towing for making the experience stress free!!! Appreciate your kind service.
This company claimed to be able to repair our truck but instead they replaced parts and billed us labor but left the truck in the same condition and with the same problem as it had when it arrived. When calling to speak to the mechanic they didn't speak english. Someone called back and said the issue was not repaired because they didn't have a part in stock and couldn't fix the problem. They basically just replaced parts to have something to charge but didn't actually fix the problem. VERY BAD SERVICE.
MADE ME WAIT FOR OVER 4HRS WITH NO PHONE CALLS TO TELL ME why???????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I can't say enough good things about Eagle Towing!!! They were right there when I needed help with fast and friendly service. I will definitely be recommending them to anyone/everyone who needs their services!!!!! Thank you Eagle Towing - for turning a frustrating situation into a positive experience!
This is the worst tow service I've ever had. The tow truck driver didn't even know where to go once we gave him an address. The dispatch lady gave me attitude and told me that they didn't have time to take care of my vehicle after the tow truck driver had already arrived and then left. This is the worst service I've ever had in my life and I will never ever call them up again.
Horrible service. Refused to come tow away an illegally parked vehicle in front of my building.
I have used Rusty's Towing in Anchorage Alaska for about 8 years now. For a total of 4 jobs. Always helpful...NO change in fees...no delays. The office staff as well as the drivers have been most helpful.My brother has a shop in Anchorage and they use Rusty's as well as others and have had no problems of any kind with these folks. Barbara b
Road Side Assistance made contact w/this co for us at 4:45 p.m. RSA called us moments later to inform us of a 55 min wait. RSA continued contact w/us from 4:45 p.m.-8 p.m. We called Rusty's at 7:40 to ask if we were even scheduled. 1st they were unsure. Then they said they had issues w/equipment?, we'll call you back. At 8:15 they called to say they were ready to tow the rig. We told them No Thank You! Longest 55 min's ever!
I recommend that YOU DO NOT USE this tow company. The tow truck driver damaged my property while unloading my towed vehicle. The driver immediately notified Owner of damage. After sending damage estimate in mail as driver requested I got no response. I have placed repeated calls also with no response. What a poor way to run a business!