172 Deming St, Manchester, CT 06042
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Horrible computer repair shop, and I would not reccomend it to anyone.
Since my friend had recomended this place; I went in with my 3 year old Macbook pro,. The image on the display was distorting and I didn't know what was wrong. At first they reconnected the wire to the display ($70). When I brought it home, it worked for a while, then the image started distorting again. then I brought it back and they replaced the display (+$200). When I brought it home, the same thing happened. I brought it back to them and apparently the tech had not even checked for other problems or ran more extensive tests to see if everything was working properly. So they took it in again and ran a diagnostic and couldn't find anything wrong. All in all this took about 3 weeks and I still have a broken laptop. Theyre refunding me for everything but they are still charging me $30 for their absolute crap diagnostics.
Even though their website claims they have apple certified technicians, I do not think they are very qualified individuals.
Their guy in the front is pretty nice to everyone though, i'll give them that
This place is disgusting, i spoke to the manager about the grimeyness of the store and he said its always like that. My computer took 2 weeks to fix because they couldnt get drivers on it, i bought it last year. What a joke. I went to the geek squad and they fixed it properly
This store is so horrible...i went to fix my laptop is not getting charged... they asked me for $100 for the repair. aater few days the store guy called me and said the laptop is ready to pick up, but also siad the mother board is shot and my mouse click will not work, when i cam back home, i found the sound is also not working..
they fixed something and they broke my speaker and mouse pad..
they screwen my laptop. dont ever risk your laptop in this store, look for a better store.. they charged me $110 and they said they can't fix my other issues....it is a horrrible service area...very pooor service..uselesss.......
I'm writing this review from the computer they fixed - went in on Monday at 11:00am with a laptop computer that wasn't charging - the employee ran a quick diagnostic and said it was a short on the motherboard and that it would have to go down to Orange, CT to be fixed and that it should be back in 3-5 days. They called me on Thursday and I came back in on Friday at 11:00am to test it and pick it up. Worked like a charm and cost $120 like they said. The service was superb and efficient and it couldn't have gone any better. Cheaper than Best Buy and probably less hassle. 5 Stars.