More Info
Call the name in the number, DIAL 1 TOM DREXLER
- General Info
- Tom Drexler Plumbing, Air & Electric is Louisville's Premier Home Service Provider and has been serving Louisville and surrounding areas for over 30 years. We specialize in plumbing, heating, cooling, and electrical services in addition to full custom bathroom & kitchen remodeling. We are also the home of the $99 drain cleaning special.
- Business History
- The business is 100% locally owned, started in 1982 by 4th generation master plumber Tom Drexler. Now one of the area’s largest home service providers with 6 divisions to serve our customers. Our fleet of over 60 trucks can be seen every day around Louisville and surrounding areas. The Tom Drexler management team has over 70 years experience, and the entire staff’s mission is to create “Customers For Life” who use all of our services & become raving fans.
- Services/Products
- PlumbingFull Custom Bathroom & Kitchen RemodelingAcrylic Bath LinersHome of the $99 Drain Cleaning SpecialHeatingCoolingElectricalMSD Backflow Prevention Program
- Payment method
- all major credit cards, check, debit, financing available, cash
- Location
- Located on Bardstown Road, in the Highlands.
- Neighborhoods
- Buechel, South Side
- Amenities
- Showroom with Interior Designer On StaffUp-Front PricingNo Service ChargeFriendly, Neat TechniciansTrained & Certified Technicians24 Hour ServiceNo Overtime Charge for WeekendsA+ Rating on BBBNo SubcontractorsAll Employees Drug Tested & Background Checked
- Associations
- A+ Rating with the BBB, Nexstar Network Member, Member of the National Kitchen& Bath Association, Nexstar Select Service Award Winner
- Other Link
- Social Links
- Categories
- Major Appliances, Bathroom Remodeling, Boiler Repair & Cleaning, Boilers Equipment, Parts & Supplies, Building Contractors-Commercial & Industrial, Heating Contractors & Specialties, Heating Equipment & Systems, Home Improvements, Home Repair & Maintenance, Kitchen Planning & Remodeling Service, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Water Heaters
- Other Information
Services: PlumbingFull Custom Bathroom & Kitchen RemodelingAcrylic Bath LinersHome of the $99 Drain Cleaning SpecialHeatingCoolingElectricalMSD Backflow Prevention Program
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Reviews
We had a minor water emergency last week that required us to turn off the main water line. Called Drexler's main number & spoke to a lady on the other end. Explained the situation, gave her our cell numbers & said someone would call us back before 1700hrs to address the problem/repair. At 1645hrs I called saying we had not heard from anyone yet. They told me someone had called two hours earlier & no one answered. I explained that we @ these phone numbers all afternoon. When I asked what number they called, they gave me my son's number who was in their system from years ago & no longer in service. I don't know why she couldn't have followed my instructions & called me? A lack of very poor customer service on Drexler's communication end. To make matter's worse, they wanted to bill me an extra $99.00 for an "after hours trip charge." I hung up in disgust & called another plumber who responded to my needs immediately & didn't charge me for an after hours call.
Choose wisely my friends!
01/03/2019
Danny P had great customer relations skills and was very professional.He did a great job repairing a dripping shower.
12/31/2018
Mike Hall was on time, very friendly, and very professional. The repair was done quickly, happily it wasn’t a major problem. I would recommend Drexler to anyone in the future.
12/29/2018
Taylor was great. They let me know when he was on his way. He gave me all the information I needed. He also gave me several options. Polite and thorough.
11/29/2018
taylor and scott were right on time,very professional,did a fantastic job.courteous and respectful.will call again when needed.
thanks
eugene james
10/16/2018
Calvin Mcfarland was very professional and did a great job. Service was great. I called dispatch and they asked all the right questions to set appointment. The next day the plumber was ther ready to start.
10/05/2018
I called this morning because our water heater was not working. The man in the office was wonderful and said someone would be here today. Gunther came out and took care of our problem. He was very efficient and professional. I will always call Tom Drexler.
09/14/2018
The guys were here on time both days and kept me informed along the way. They did a great job and good cleanup after!
07/28/2018
Excellent came in identify the problem fixed it quickly and was very knowledgeable and professional no nonsense and very polite would recommend him and Tom Drexler Plumbing for all your needs
07/24/2018
Tom Drexler’s team are first-rate technicians, professional and courteous! We HIGHLY recommend them.
07/03/2018
I experienced ongoing issues with my cooling system over the exceptionally steamy summer. I was provided same day service each time with very detailed information from my technician, Jacob. They’re prices are very reasonable and I was provided with excellent service. Previously I’d tried two companies who failed to show up so it’s safe to say that Tom Drexler surpassed my expectations. Thanks again Tom Drexler and good job Jacob!
06/11/2018
Tom Drexler made it easy to get a next day appointment over the weekend. The technician, Chris, was friendly and quickly able to fix our clogged drain to the sewer.
05/14/2018
Shawn B was very professional and helped us with our backed up drain. Gave us advise on preventative maintenance on all of our drains.I would highly recommend him. With any plumbing issue it can get extremely expensive but he helped us save a ton on money.
04/07/2018
I had two water valves replaced in an excellent service experience from Josh S of Tom Drexler Plumbing, Air and Electric. I was scheduled for next day service, was called as expected when he was on his way. Once there, after he examined my problems, he provided a free written quote, and began the repair immediately after I accepted the quote. He completed the repair in the time he said it would take. I was fully satisfied with the work that was done.
03/22/2018
Had a new furnace and AC installed. The technician that came out was Chris. He was real nice. Installed the furnace, AC and Nest thermostat which Chris showed me how to use. I am really liking the new heating system, and being able to adjust the thermostat from anywhere is so convenient. I highly recommend Tom Drexler.
02/26/2018
Technician was prompt and thorough. The purpose of the service call was for routine maintenance and check. He did a great job of explaining what was going on with our heating system. Highly recommend.
02/11/2018
Tiffany was very knowledgeable and did a great job and made sure everything was done correctly before she left. We were very pleased with the service provided.
02/08/2018
Josh was great. He explained things great to my husband and me. Definitely recommend him. Will be requesting for him for further maintenance we need done.
02/05/2018
Tiffany F. was nothing but helpful & friendly! We were having severe & difficult plumbing problems and Tiffany was great at walking us through exactly what she was doing and what needed to be done to get our problem solved! I highly recommend Tom Drexler & their services!!
01/24/2018
Had a problem with an exterior faucet. Mike Murphy replaced the faucet and repaired interior pipe. Did a first class job. Will ask for Mike next time I need an expert plumber.
Details
Phone: (502) 456-5982
Address: 3718 Bardstown Rd, Louisville, KY 40205
Website: http://tomdrexler.com