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Call the name in the number, DIAL 1 TOM DREXLER

General Info
Tom Drexler Plumbing, Air & Electric is Louisville's Premier Home Service Provider and has been serving Louisville and surrounding areas for over 30 years. We specialize in plumbing, heating, cooling, and electrical services in addition to full custom bathroom & kitchen remodeling. We are also the home of the $99 drain cleaning special.
Business History
The business is 100% locally owned, started in 1982 by 4th generation master plumber Tom Drexler. Now one of the area’s largest home service providers with 6 divisions to serve our customers. Our fleet of over 60 trucks can be seen every day around Louisville and surrounding areas. The Tom Drexler management team has over 70 years experience, and the entire staff’s mission is to create “Customers For Life” who use all of our services & become raving fans.
Hours
Regular Hours
Mon - Sat:
SunClosed
Services/Products
PlumbingFull Custom Bathroom & Kitchen RemodelingAcrylic Bath LinersHome of the $99 Drain Cleaning SpecialHeatingCoolingElectricalMSD Backflow Prevention Program
Payment method
all major credit cards, check, debit, financing available, cash
Location
Located on Bardstown Road, in the Highlands.
Neighborhoods
Buechel, South Side
Amenities
Showroom with Interior Designer On StaffUp-Front PricingNo Service ChargeFriendly, Neat TechniciansTrained & Certified Technicians24 Hour ServiceNo Overtime Charge for WeekendsA+ Rating on BBBNo SubcontractorsAll Employees Drug Tested & Background Checked
Associations
A+ Rating with the BBB, Nexstar Network Member, Member of the National Kitchen& Bath Association, Nexstar Select Service Award Winner
Social Links
Categories
Plumbers, Bathroom Remodeling, Boiler Repair & Cleaning, Boilers Equipment, Parts & Supplies, Building Contractors-Commercial & Industrial, Heating Contractors & Specialties, Heating Equipment & Systems, Home Improvements, Home Repair & Maintenance, Kitchen Planning & Remodeling Service, Major Appliances, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Water Heaters
Other Information

Services: PlumbingFull Custom Bathroom & Kitchen RemodelingAcrylic Bath LinersHome of the $99 Drain Cleaning SpecialHeatingCoolingElectricalMSD Backflow Prevention Program

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Reviews

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Rick D.

12/19/2017

Overall

Danny and Mitch did our remodeling project. We could not have asked for anyone to be more professional and the finished project was just as we planned. They were 5 star all the way.

Danny J.

12/08/2017

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On 12-7-17. Had a minor electrical problem. Technician came out, 45 min. total time, from the time he arrived until he left. Replaced a $2.00 part. Charge was $294.00 !! Yes, you read that correctly. That is with a %15 discount, if my math is correct, that comes to a $350.00 hourly rate?!? As of 9:15am 0n 12-08-17 have made 3 attempts to talk to customer service with no call backs. Have invoice to back this up. Never again, live & learn

Charles S.

12/04/2017

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Was knowledge and professional did a great job was quick and very courteous I would recommend using no other company but Tom Drexler plumbing and will request Melvin D for any Future calls give him 5 stars and the company 5 stars

Dianna W.

11/16/2017

Overall

Called to have drain clean had to wait two days because we used liquid drano said it would hurt their equipment. waited the two day got home message on voice mail had to re schedule because they had other emergency appts they never talked to live person. This was an emergency to me to have drain clean. Poor customer service will never call them again.

Tiffany F.

10/04/2017

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Everything went great I couldn't have asked for better service tiffany was very respectful and knowledgeable

April B.

09/19/2017

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Wonderful Service. Jeremy U was the best tech. I will most definitely use them again. I will also be recommending Tom Dreamer to any an everyone.

Andrew M.

07/23/2017

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PJ H. was absolutely wonderful to work with. Very interesting. Awesome stories and great service. I would recommend. ***** - Andrew M

Ashley T.

07/14/2017

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Tony and Adam was very personable and friendly. The really informed us of all the options that were available to us. They felt like old friends! This service plan makes my qi feel good.

Lucie M.

06/30/2017

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Eric H. did a fantastic job replacing our water heater and was very friendly. Very happy with our service!

Hilda Q.

06/16/2017

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Justin was very polite, courteous, and seemed to take his job seriously and did his job well. Informed us of our situation and gave us options to follow up with.

Cooper W.

05/01/2017

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It was great they helped me out a lot best thing ever you guys were greatit was so awesome you guys r the best

Lynda P.

02/21/2017

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very professional, as well as friendly. answered all my questions. was quick and efficient. let me know what other services i qualified for based on my plan. very warm and cordial.

Denise S.

02/06/2017

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Josh saved our kitchen sink for our Super Bowl party! He arrived promptly, was very professional, unclogged our drain, cleaned up the mess and was driving out of the driveway when our first guest arrived. I will call Tom Drexler Plumbing and recommend them over and over again!

Vivian L.

01/24/2017

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Very knowledgeable, great service, helpful, friendly personalitty, did a great job fixing my problems.

Thanh P.

12/24/2016

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Mark Letner did an amazing and very professional work helping me with my problem. He came and did exactly everything i could ask for and explained everything he was doing throughly and got done fast and efficient. i definitley reccommend him personnaly if there was to be any other problem or assistence i would need for plumbing services. He also recommended me to the company himself when he heard i was going into school for graphic design and near graduating, and got me very interested into looking into it. but besides that i would like to thank the company and mark himself for the great service.

Ira S.

10/01/2016

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Prompt, professional and reasonably priced. I had a faucet leaking all over my floor and I called drexler to come immediately so the water would not flow all over my kitchen floor and it was winter and it had snowed so the roads were hazardous but drexler came out promptly in enough time to fix the faucet so the water did not ruin my kitchen floor.

George C.

Jeff G.

08/12/2016

Overall
Service

We had a minor water emergency last week that required us to turn of the main water line. Called Drexler's main number & spoke to a lady on the other end. Explained the situation, gave her our cell numbers & said someone would call us back before 1700hrs to address the problem/repair. At 1645hrs I called saying we had not heard from anyone yet. They told me someone had called two hours earlier & no one answered. I explained that we @ these phone numbers all afternoon. When I asked what number they called, they gave me my son's number who was in their system from years ago & no longer in service. I don't know why she couldn't have followed my instructions & called me? A lack of very poor customer service on Drexler's communication end. To make matter's worse, they wanted to bill me an extra $99.00 for an "after hours trip charge." I hung up in disgust & called another plumber who responded to my needs immediately & didn't charge me for an after hours call.

Choose wisely my friends!

Martin B.

05/13/2016

Overall
Service

Service tech was very professional, courteous, and a great representative of this business. He got the job done on time for a reasonable price. and I would be happy to have him do work for me again.

Jeanette C.

02/17/2016

Overall

Showed up early, fast, professional, excellent service. Hank took the time to explain everything & answered all of our questions. We were very pleased.

Soline S.

01/14/2016

Overall

Jeremy U from Tom Drexler Plumbing Air & Electric is the best he did my water heat and it was perfect and so professional if you are trying to look for a good person to hook up your water heat Jeremy U is the guy.