We have used them ever since we moved to Lincoln in 2013. Melanie will answer all questions and the automatic bill payment system works fine. They offer once or twice a week pickup up & a recycling program. Their workers are friendly & roll the empty containers back towards your house!
The individual who gave us a 1 star, and quoted us being horrible " Matthew P" was sent to collections for owing a large amount of money to us, I believe this is why he is unhappy?!
Kurtzer and sons has been the best garbage company we have had. Prices are great and they have bent over backwards to keep us happy. I highly recommend them.
use them you will know how horrible the service and customer service is. so many billing issue Mlanee she is lier
Horrible customer service and unethical billing practices. Trash not picked up for 2 weeks even though bill always paid immediately and then when it was picked up after calling I was charged extra for hopper fees.
Used them and they were terrible. The secretary is rude. Canceled and went to Von Busch refuge. Much better all around
This companies service is exactly like what they haul..Garbage!! If and when you can reach them the woman is extremely rude and unprofessional. They charge for weekly service, but only want to service biweekly. Complete joke on all levels.
I would never recommend this place! They hardly ever remember to pick up our trash on its scheduled date and when I call to get it picked up they said they will "get to it sometime" and never get to it until the next week. The customer service is terrible and they are very rude to you. Glad to know we are paying our bill on time every month for nothing!
Warning to people whom consider getting service from this company:-they're impossible to get a hold of through telephone-their customer service employee is rude, terrible, offers no answer to any problem and likes to argue-driver is lazy, skipped my house 2 weeks in a row, called to ask whats going on and employee accused me of lying and saying it was because i did not roll my can out. when for two weeks we were waiting for the garbage truck to come and it was nowhere in sight-charges your credit/account twiceI only went with them because they had a good price rate but that wasn't worth putting up with bad business ethics.
Great people. It is the first time most people in Lincoln found out that they had a choice of trash haulers. Competition is good for the public.