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Phone: (614) 263-5551
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C A R S @ Polaris
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Reviews
04/13/2015
I was very disappointed with my experience here, especially after reading the other glowing reviews. I had a miserable four months leading up to my visit: At least three other repair shops failed to diagnose the reason my car would not start intermittently. One out-of-town shop replaced my battery (I travel for work); another in town replaced a few ground wires. NONE of them recommended a starter replacement.
After looking online, I decided to try C.A.R.S. The manager assured me that no unnecessary repairs would be recommended. Somehow it was determined that a new starter was necessary, and $335 later, I was sent on my way with promises of a consistently running car. However, my remote starter no longer worked. I was told they knew nothing about remote starts, and I had to take the car back to where it was installed to fix that particular problem (even though it was caused by their work).
Two days later, in a parking garage downtown, my car didn't start. When I called C.A.R.S., I was told have the car towed myself. I had used my yearly AAA allotment for this problem, so C.A.R.S. recommended a company that would tow for $90. What company doesn't stand behind their own work enough to offer a tow for an unfixed issue? The garage security helped me start the car (which wouldn't take a jump) and he suggested the problem still might be the battery.
I immediately drove the car to a local affiliate of the company that replaced the battery. The remedy to my problem? A very-corroded ground wire. Within 30 minutes, the wire was sanded - FOR FREE, reattached, and my problems were over, except that I paid $335 for a new starter that I didn't need and my remote start still does not work. At least I've narrowed down the list of places to take my car; it will NOT include C.A.R.S.
01/16/2011
First-rate. Highly professional. Trustworthy. They do great work.
01/14/2011
Professional mechanics and excellent customer service. Competitively priced and trustworthy.
10/06/2010
I have been going there for years, and have always found them to be trustworthy, fast, and friendly.
10/02/2010
The way you helped me without an appointment meant a great deal to me and I would tell them about my experience.
09/28/2010
Very good work. Very pleasant to work with. Very customer focused. Very fair pricing.
09/28/2010
I just gave another referral card to an employee of mine. Service, quality workmanship at a competitive price--AND Joanie & Steve Pratt.
09/14/2010
It is an honest repair shop, not just trying to get the most money from you.
09/12/2010
They take the time to diagnose and research the problem. Honest and friendly.
09/10/2010
A LITTLE PRICEY,BUT DO A GREAT JOB.ALSO YOU HAVE TO PAY FOR A ESTIMATE.
09/10/2010
CARS mechanics are polite and very knowledgeable and our problems were always corrected quickly and at a reasonable cost.
09/09/2010
I recommend CARS at Polaris to friends and neighbors regularly. I trust the work and am always well treated. I trust the staff as well - I always feel they are looking out for my best interest.
09/08/2010
I recommend CARS to most people that ask me about repair needs
09/03/2010
CARS at Polaris may not specialize in any mechanical area, but it certainly does specialize in quality of work and in customer service.
09/01/2010
I am confident of the abilities of the staff to accurately diagnosis and remedy problems without trying to take advantage of someone with limited knowledge of engines etc.
08/26/2010
I went in for brake service and an oil change. I was worried that my car wouldn't be fixed properly after they were finished, I've had bad experiences in the past with dealers and a "quick change" brake place. They did a great job and they are reasonably priced. I will continue to use CARS at Polaris for future needs. I highly recommend them.
08/26/2010
Great customer service and the repair got done as needed. Good place to trust your vehicle to the pros:)
08/25/2010
Honest and reasonably priced. Very friendly and courteous staff. Best auto repair shop I've found and I never intend to use anyone else.
Details
Phone: (614) 846-9999
Address: 9175 S Old State Rd, Lewis Center, OH 43035
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