Cardinal Copier Solutions Inc

We had a call for a tech to check out our copier - we stated what time we left for lunch. While we were at lunch, one of our employees called us to tell us the tech was there; we stated that we would be there in no more than five minutes. We ended our lunch immediately and rushed back to the office to find that the tech had left as soon as our employee got off of the phone with us.



Almost immediately we called Cardinal to express our displeasure. We were told not to worry about the invoice due to the circumstances.



We received a past due invoice for this little joke of a visit. When I spoke with Cardinal, I was essentially informed that too bad, so sad. Even though we had been told by an employee of Cardinal that we would not have to pay that invoice. Glad to know how well they stand behind their word on things.