I found out I had cataracts & glaucoma in 2006 and began my experience with Dr. Shrum. He did my cataract surgeries in 2006 and he has kept my glaucoma under control since. He's the best and I wouldn't trade him. My visit on 1/5/2019 was very satisfactory. Everyone at the office is friendly. fantastic.. for another doctor...
Always positive, helpful and professional. Love this place, highly recommend this as your eye-care choice. Dr. Freeman is fantastic!
Though I like the doctors and the exam part of the business, I won't every deal with their optical department again. I've left multiple messages for them and 1/5 may get returned. This is very inconvenient when I'm trying to get contacts before I'm completely out!! and just bad service and incomprehensible to me that a business can be run this way. I work in sales/customer service and I'd be fired if I ran mine like that. I called one day 4 times and asked to speak to a person rather than be put in Vmail and they still said they'd have to have someone call me-which never happened!!! From now on, I'm getting my RX and going somewhere else.
My experience at Berkeley was stress free. I did not have to wait to be seen. All staff members were caring courteous and professional. After the examination the help selecting the right pair of glasses was outstanding. I selected a great pair of glasses at a fair price. I'd definitely recommend Memorial Berkeley Eye Center to friends and relatives.
Today was my first visit. I am so excited to find a Doctor who is so thorough and nice. The staff is very professional and so easy to work with. I would recommend the Katy Berkeley office to everyone (and I have.)
Excellent doctors and staff. They take the time with each patient and always explain everything they are doing or whats going one with my vision. Love this place!
Excellent. Very efficient and well organized. Friendly and timely. There is no reason to go anywhere else.
Everyone very helpful and patient. Like Dr. Garrett very much. He is caring and listens to what I need. I always appreciate Leslie working with me to get the glasses I want. Overall good experience.
My appointment was lost in the system, but the front desk was competent and friendly, and they were able to squeeze me in with Dr. Bertrand. I told her I wore my contacts for one month periods, and she informed me my contacts were actually two-week sets. She took the time to make sure I had not damaged my eyes from wearing contacts two weeks past their expiration. Dr. Bertrand is very nice and knowledgeable. I would definitely visit again.
BEC Katy is great. Dr. Doe and Dr. Garrett are great and take time to discuss your eye issues with you. The staff is ALWAYS friendly and professional and I am always advised if I have any eye issues to please call them. I can't imagine going any place else for my eye care.