What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Jackson Area.
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
So completely pleased with the muffler replacement that Harry's Auto completed for me!!! When I dropped off my car their lobby was full so I expected my repair to be done towards the end of the day but much to my surprise it was done within 2 hours. The most important thing tho is that I had called every place in Jackson and was quoted prices that were between $350-$450 and most of those places treated me like I was some stupid woman but from the first time I contacted Harry's Nicole treated me like a valued client! I will only ever go to Harry's for all my auto service needs!!!!
I would rate less then a 1 star if possible! Took truck in for exhaust leak they wanted me to replace the catalytic converter for 1000.00. But I knew from working on cars most of my life that it was the flange that just needed to be repaired and that was all. So they told me if I didn't buy the catalytic converter they wouldn't garentee the work (should have been my first sign). So long story short it was the flange and my new macanic fixed it and told me that harrys did a real hack job! They half way welded flange left it cracked! It's like they didn't even try or like it was a first time wellder with no idea what they were doing.
Hands down best shop in Jackson. I had a vehicle in here last year for some work, was able to chit chat with Brandon who took good care of the situation about stuff other than cars. Just brought in my wife's vehicle for a tire rotation and AC check. They were super professional and figured out more than the dealership did. I am bringing down my old beater truck to get it serviced here in the coming weeks. A++++!!!!!
Went to this location about a week ago with my jeep ask them to do a walk-through and check the front end because I had some play in the steering wheel and there was a noise coming from underneath my vehicle. They went through showed me what was wrong and replaced it for a fair price. Super friendly and willing to help. Strongly recommend this place
The very BEST mechanics anywhere in the nation. The most reasonable, honest and ethical company. They always stand behind their work. I won't take my truck anywhere else.
Always great service. Fast and reliable. Whatever type of service you get, you can count on it being done correct.
GREAT SALESMEN! GREAT CUSTOMER SERVICE!BUT terrible auto service. I loved Tuffy growing up, I went to the location in Fowlerville and the service was great! Don't let this Tuffy get you thinking each one is terrible.I am a young college student, I actually live over 100 miles away from this Tuffy, however, my hometown is near Jackson and I used their services for the car I was going to drive up to where I live now. I knew there was something iffy about this place, but I didn't want to think wrong of this places because of the vibes I was getting, who knew? Right? Initially my grandfather called a week ahead to make sure we could bring in my car, have it FULLY inspected and fix whatever we could THAT DAY because I was in desperate need of a vehicle. The technician he spoke with set up the appointment. We came in on the scheduled day and the OWNER looked at us and said we didn't make an appointment! We told him we called, he went in back and spoke with someone, and he apologized but bluntly told my grandfather that he must have not been clear about getting things done because the tech said we were just wanting an inspection. B.S. We shrugged and said we needed to have it FULLY inspected and what could be done, done by today. The owner seemed a bit put off but agreed. We left and received a call while out about what the shop found and my grandpa agreed to pay for what they could do. We were told it'd be ready by 5PM. I came later that day around 5PM to pick it up. They had replaced my dual exhaust system (one muffler only fake for looks) and replaced it with a cheap single muffler, which I wasn't happy about since there was nothing actually wrong with my system. My suspension seemed more sensitive (even though the owner drove my car and said it was "much smoother.") And they replaced two of my tires, they expressed concern over one, which they already replaced, because it had dry rot. There were a number of issues, but nothing dangerous.3 weeks later I am leaving work and see someone left a note on my window "REAR PASSENGER TIRE FLAT." While putting on the spare, I noticed DRY ROT, in my flat. OBVIOUS DRY ROT. DRY ROT, which SHOULD have been seen if the car was F-U-L-L-Y inspected, as per request. AGAIN, I am over 100 miles away from ANYONE, ANY HELP, I spent 3 hours trying to figure out what to do because my car jack wouldn't work. I also drive my entire way to work on the FREEWAY! A dangerous and BUSY freeway. What if it blew while driving? Well I was upset, but not raging yet, I left a voicemail asking for a call back. I waited a few days, finally got a call, AT 8AM...MY FIRST day off in a week and a half. Not that they would know, however, most people aren't awake yet!NOW HERE COMES THE FUNNY PART! The owner said he was the one guy we met that day we came in, he said that MY GRANDPA and him walked outside to look at the car AFTER it was inspected to show him this dry rot tire and that my grandpa ACTUALLY told him that he'd only want to TWO tires replaced and that the dry rot wasn't in a hurry. ONE PROBLEM! My grandpa and I NEVER WENT BACK AFTER THE INSPECTION! Only me! What LIES?! My grandpa would NEVER let me drive a damn car without tires that weren't SAFE. He doesn't even like the fact I DRIVE over 55MPH! I am beyond upset at this point...
I took my Excursion to the Muffler Man to have a pipe welded to straight pipe the exhaust.Their prices are fair and after inspecting the work he did a great job, he even welded the support brackets.Then he even went further and told me why the original muffler broke off in the first place.Thanks for the great work and the information.---Jacob from Jacob’s Electronics, LLC.---
OMG this place is the worst!! How are they still in business? They totally *ucked up my brothers can!
Blair's has great service, honest people, always got my vehicle right in and done on time. would recommend.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.