Family oriented shop. Has everything from bikes, accessories, repairs, and best prices around! Be sure to check them out!
3169 NE 163rd StNorth Miami Beach, FL 33160
From Business: Big Wheel Bicycles is a family owned and operated bicycle shop. We currently have 2 locations, our original shop in Hollywood, Florida and our newest shop in Nort…
Well I shopped here and found what I needed. it is a little expensive but it's retail price so it's what you expect. If you shop online like Ebay you can get it for less.Staff was helpful. Sorry to hear you had a bad experience Will.
Absolutely Terrible. Please never go to this shop. Here is what happened to me - I dropped off my bicycle to have my rear rim trued. The mechanic there told me it would take about an hour to fix and that he would call me when it was done. I dropped it off on my lunch break and so I told him that I would be back after work around 6 (the shop closes at 7pm). I never recieved a call, so I headed over after work and arrived at 6:15pm. To my suprise the shop was closed, door was locked, and all of the lights were off. I knocked, tried calling, emailing, and even facebook, yet had no response. After waiting outside for 20 minutes, I left unable to go bike riding that day. I never received a call the next day, so I stopped by on my lunch break. When I arrived my bike was ready. I asked the lady why I never received a call and why they were not open at 6:15. To my dismay the lady told me that I was lying and that she was there the whole time. Even after I explained that the lights were off and the door was locked, she would not budge. Her supervisor was sitting there the whole time on his phone and his only response was that she called him at 8:30 so she must have been there. Finally the lady, while still not admitting guilt, told me "well what are you going to do" to which I responded "No, what are you going to do?". She then laughed at me and turned to the supervisor and said that I was clearly lying to try to save the $19 it cost to have my wheel trued. She then asked him what he thinks she should do and he said to her "what ever you think" and then went back to playing on his phone. She finally charged me $15 and I left. I have never been treated so poorly. I understand if something comes up and you have to close early, but then to lie to me the next day and accuse me of lying to save a few bucks, that is unacceptable. On top of that the supervisor clearly did not care one bit. I will never be back there and encourage everyone to avoid this shop at all cost!