Dr Chotiner and his staff were caring and friendly. Wait times seem long and there is a lot of moving from one room to another which is hard for the elderly, but overall we were very pleased with the care and experience.
The staff and doctor were very caring and understanding. The care provided was good and the process was easy.
I was really impressed with the complete process - testing, examination, discussing of my condition and options available for my treatment. My care was excellent and the surgical procedure went really well. I am extremely pleased with my corrected vision. It is the best I have been able to see in many, many years. I am looking forward to having my right eye done next. If I were to have any complaint at all it would be that the cost of having my astigmatism fixed and that process may not have been explained to me as well as I thought. It was more than expected. Other than that, everything was exceptional!!
My overall experience was excellent. The staff was very efficient and knowledgeable. They provided all of the information that I needed to make an informed decision for myself and in preparation of having the actual procedure so I knew what to expect. The whole process met every expectation I had.
My experience went very well. Everything was explained to me very well. I would very well, without a doubt, recommend all my friends and family to Memorial Eye Institute. No long waits, free condiments while waiting, as well as clean and courteous.
I just loved the store that I visited. The staff was great and very professional. The doctor was very nice. I also just loved the assortment of glasses available.
I was referred by my brother. I got on an airplane and flew 1,000 miles for the surgery and was pleased with the whole process from start to finish. It was well worth the trip.
I had cataract surgery on my right eye. The procedure on October 18 went well. I was pleased with how the staff explained what was occurring at each step.
From the exam, diagnosis and recommendation to treatment, everything was excellent. Treatment/cataract surgery was done with a high degree of caring professionalism. The staff was very reassuring and exhibited a calm confidence concerning the procedure.
Memorial Eye Institute truly give me a professional and wonderful experience. The entire staff was very attentive, respectful and helpful. I had Lasik in both eyes and I was walked through each step so that as the patient I was comfortable and aware. From my first consultation, the moments during and after the surgery, everyone was wonderful. It is certainly the Institute I will be recommending to anyone considering Lasik surgery.