This restaurant has terrible service. The staff is racist and is incredibly rude. Please do not go there. The waitress with short curly brown hair and medium build wouldn't let my boyfriend's mother even finish the words out of her mouth before she cut her off and said they didn't have what she was asking. She snatches the menus, slams drinks down as well. After she leaves our table, she sits down with a Caucasians couple giving them her time and helping them while making fun of our table. I will not support racial intolerance, as I am multiracial, my boyfriend is biracial.
616 Dolley Madison RdGreensboro, NC 27410
From Business: Marks Restaurant is a casual fine dining establishment founded in 2011. The Menu changes seasonally and features mostly organic and local foods whenever possible …
The service at this restaurant was poor at best. The restaurant was not busy but it took forever for my food to come. When the food came out it was not even hot. The cheese did not melt on my baked potato. The seafood was over cooked and tough. We discussed our concerns and issues with the staff. Instead of an apology for the bad service and low quality food, the manager decided to argue with us about our experience. There was no apology, no impathy. The manager even put her finger in our face! I would not even call this place a restaurant. I do not recommend this place to anyone!
POOR SERVICE. BAD FOOD. Thinking about dining at the Mayflower Restaurant (now Roza Mayflower) in Greensboro? Don’t bother. We had the WORST experience there yesterday. There were 4 in my party. Two of us ordered broiled combos (2-item combo with scallops and tilapia—and a 3-item combo with scallops, jumbo shrimp and flounder). I also ordered a side salad that never came. The scallops were not fresh… they were old, rubbery and full of grit. It felt like I was eating sand. The ‘jumbo shrimp’ were (literally) about the size of a quarter and could barely be considered medium size… not even large shrimp, and definitely NOT jumbo. The piece of flounder was not much larger than a credit card and had no flavor. I tasted ½ of one scallop and a small bite of the flounder and immediately sent it back. The waitress took a revised order for popcorn shrimp and trout. Twenty minutes later, a manager came to the table and said “I placed your order, but he (the owner) scratched it, and just listed your baked potato.” We were confused and asked, “Is the order coming?” She said yes, and that she would go check on it. But the original server was nearby and shook her head at us. She quietly said, “No. He’s not gonna do it. It’s not coming.” She knew they were refusing to make any corrections for the jacked up order they originally prepared because they had done it to other customers before. I told my husband, forget it. Let’s get out of here. I left without eating anything other than the few bites of my baked potato and yes…. they charged me $2.15 for it. The Mayflower sign is still in front of the building, but this is NOT the restaurant we enjoyed many times over the years. They've changed. The scallops were not fresh, the shrimp were tiny and the fish had no flavor. Top it off with new management that has NO concern about good service or making things right for their customers, and it’s a recipe for where NOT to ever eat again. I’d rate them a ZERO if I could.
This is the only Libby Hill in Greensboro that I will visit willingly ����. The food is always fresh & extra hot. Service is great as well.
It's hard when you have been in management for over 10 years and knows the importance of good cust serv Not even going above and beyond but just old fashioned CS My husband and I went to eat here this evening. We walked in it was freezing the air was full blast and every fan in the building was on. Mind you it is close to 7 PM and raining. We went to the car to see if I had something that I could put on and when we didn't I asked if the one fan directly over me could be turned off. I was told No if they turn one off all of them get turned off we decided to take the food to go because I couldn't bare it. Imagine my surprise when we get ready to pay that there is an up-charge for taking it to go. I asked for the manger only to find out he is the OWNER. Explained myreason we were leaving was because it was uncomfortable he says ok thank you. Not even an apology sorry for the inconvenience nothing. I'm one person I get it but I'll never be back. A sincere apology goes along way.
I have been to several bonefish restaurants and they all come up short of this location. The service, food, and atmosphere is top notch. The only downfall can be long wait times during peak hours.
I got a shrimp plate which cost me nearly $12 and this is for lunch. I get my plate and most of the shrimp have not been de-veined. I mean $12 and I can't get a clean shrimp. I called back and the waitress said "we clean them in such large quantities that it's impossible to get all of them cleaned." I can understand that but I can see a couple but most of them weren't. So basically I just gave them nearly $12 to eat crap. There is a reason I haven't been there in years and I won't be going again.
I drive several miles to eat at Bayside and it is well worth the trip. Great taste, big portions and friendly staff. I have no complaints, I'd encourage you try it and you will go back for more. ;-)
Stay away. The is not the Mayflowers you use to know. The food is not nearly as good as it use to be and the service is AWFUL!!!! When your food is not up to par, you need to have good customer service and these young ladies need some training!
I am a huge fan of fried seafood. Calabash style buffets in SC have nothing on the food at Bill's. Go figure you have to drive inland to Greensboro to enjoy such good seafood!