A week ago i wanted to change my service to cricket for a better plan but instead i got the worst customer service from this guy named Matt. He was a really rude person, like if you don't like working at a certain place whats the point of working at all. you always have to respect your customers no matter what. sprint gives me better customer service
I've been a Sprint customer for a few years, first reason is customer service out of all service locations and stores the Onieda Store is by far the best. Sometimes it can be a long wait but I've learned to make appointments. I always use Kevin he goes out of his way, and above and beyond to solve what ever problem you may have. I'm a business owner myself and I appreciate that he's smart, intelligent and doesn't talk over your head. This employee makes Sprint a better provider.