More Info
- General Info
- Massey Cadillac Company is an automobile dealership that sells and services new and pre-owned vehicles to customers in the Dallas-Fort Worth area in Texas. It offers a range of trucks, cars and sport utility vehicles. The dealership s new inventory includes various models from Cadillac, such as the CTS, DTS, Escalade, SRX, STS and XLR. Massey Cadillac Company s pre-owned inventory features models from Buick, Chevrolet, Chrysler, Ford, GMC, Hyundai, Lincoln and Toyota. The dealership maintains a service department that provides oil change, tire rotation, wheel alignment and brake inspection solutions. It also operates a parts department that offers a variety of vehicle parts and accessories. Massey Cadillac Company provides financing options through third-party lenders. The dealership is a part of Sonic Automotive.
- Email Business
- BBB Rating
- Extra Phones
Fax: (972) 840-4300
Fax: (972) 940-3267
TollFree: (877) 818-3967
TollFree: (800) 491-6372
Phone: (972) 468-0817
Phone: (214) 348-2211
- Brands
- acadia, acdelco, buick, chevrolet, chrysler, equinox, ford, gmc, hyundai, infiniti, lincoln, nissan, toyota, yukon
- Payment method
- discover, master card, visa, amex, cash, check, debit, financing available
- AKA
Garland Cadillac
Massey Cadillac, Inc.
Don Massey Cadillac
Lone Star Cadillac
- Other Email
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
GalleryView all (1)
Reviews
12/13/2014
Service department is very poor - worst I have ever experienced. Despite confirming the appointment the previous day, they were not ready when I arrived with the car for work recommended by them ten days earlier. I had the quote in hand. After they had the car for 5 hours, they called to say they had a "situation" -- my quoted price would be increased by 50% because they did not include parts in all but one of the items quoted! They did not finish the repair of one item, didn't do another one at all and double charged me for yet another item. The level of incompetence demonstrated almost defies description. I will be sure to tell my family and friends all about the terrible customer service at Massey Cadillac in Dallas, Texas. I absolutely refuse to bring my car anywhere near Massey Cadillac.
12/12/2014
Massey Cadillac has always taken excellent care of our 1988 Cadillac Sedan Deville, thanks to our Service Consultant "Michael Davis", that we bought a 2013 SRX from of the best Sales Consultant "Brian Hershman" we have ever had the pleasure to deal with. So with a combination like that we have always been "well pleased" with the service we receive.
12/08/2011
Worst service around!!!! The two service men Mike Davis, and Alex tried to beat me out of $1,000 just to rest the computer in the car, and all they had to do was let some air out the tires.
Details
Phone: (972) 840-4100
Address: 11675 Lyndon B Johnson Fwy, Garland, TX 75041
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