If you put gel polish on and customer returns you remove it why the extra charge. I love the service but come on now . Gel polish or the other stuff has to be removed by a drill. Its cool have to make they coins i guess.
I would highly recommend this shop. The service is impeccable and I have been to many places in auburn, nothing compares! If you make an appointment, make it with Mai! She is personable and treats you like a queen. THANK YOU MAI! I will request you and you only to take care of me. You are the best nail tech there! Thank you Cali!
I've been coming here for almost 20 years! Mary can do the best nails in the city! Thank you so much !
Worst service ever! Half of our party waited over an hour, our poor 7 year old sat at her pedicure chair without water for 30 min ALONE bc there wasn't room for our party near her. Rushed through all of our party, never scrubbed my feet properly, didn't address the brides cuticles, forgot me at the dryer after I specifically said toes and fingers... then cut my nails off and started filing my SKIN instead of my nail! They HURT every single person we were with. They couldn't speak any English, were rude and totally could tell they were way rushed! There are better places to spend your time and money, don't waste it here!
I asked for a very specific design, showed him the picture of what I wanted. He said yes he could do it no problem. Never mentioned he would charge more. Then to add insult he did not give me the P that's the Pirates emblem he just wrote a P on me. He didn't allow the dots to dry sonthr smeared. Then to make matters worse the mails started chipping the next day and by Friday (day two) they looked like I had been digging in a rock garden! I definitely would never go back! Save your money!
I just got out of having the most Heavenly facial at Queen Nails! It was wonderful! I highly recommend every person who likes to get facials to go get a facial at Queen's Nails. This was a Valentine's Day gift from my husband and now I know where I'm going to start getting all my facials! Thanks Rosie for a wonderful relaxing time!
From outta state n looked everywhere.... Everybody was high except this place!!! We paid $46 for 2 full sets, damn good job, best set I've ever had .... Lady made us feel at home... Going back when I come back up....
Horrible some of my nails where uneven she couldn't do simple design I would never go back they need to listen to the client smh
Love the place, people so nice , great atmosphere great, nicely dressed staff, I'm not going anywhere else from now on.
The wait is long. Only have 2 employees and they have limited skill on designs. I'm more of a natural person but this was the most uncomfortable experience ever. Waited 2 hours to take off my shalack polish then ended up taking it off myself, and was still charged. I paid and left and will never go back.