Towing in Fayetteville, NC

Best towing experience I have ever had. From the owner and techs, they diagnosed the problem and tried to fix it onsite. The actually drove it to the truck service center.!!!!!!!!!!

These people are thieves. DO NOT USE THIS COMPANY! My wife and I were in an accident and we both had to be hospitalized. When I was released from the hospital I went to their tow yard at Hornes Wrecker Service at 127 Joseph Street Fayetteville, NC 28303. The phone number is 910-484-1088 to retrieve our belongings. I was able to find my wallet and both our phones however my wife's purse WAS NO WHERE IN THE TRUCK TO BE FOUND. So I figured the police, paramedics, or the hospital may have it. I called everyone who could've potentially picked it up but NO ONE HAD IT OR HAD SEEN IT. Not even the police. Then I realized that my wife had her iPad in her purse and that it was turned on. I used Apple's "find my phone application" and I was able to geo-locate it to Hornes Wrecker Service at 127 Joseph Street Fayetteville, NC 28303. I had called Hornes Wrecker Service twice prior to geo-locating my wife's devise which was in her purse and they denied having or ever even seeing her purse. Inside her purse she had ALL HER identifications, her wedding ring, at least $200 in cash, a necklace, and the iPad which I was able to use as a GPS tracking devise in order to PROVE THAT HORNES WRECKER SERVICE STILL HAD MY WIFE'S PURSE! These people are crooks I am about to file a police report against them now. I am also going to post this story all over the web so that anytime anyone googles towing services in Fayetteville, NC people will know to avoid Hornes Wrecker Service at 127 Joseph Street Fayetteville, NC 28303. Their phone number is 910-484-1088. DO NOT USE HORNES WRECKER SERVICE IN FAYETTEVILLE, NC. THEY ARE THIEVES!!!!!

Excellent service, the driver that picked us up this weekend was awesome!

Don't waste your time. I decided to go here on the recommendation of a friend. Rob assured he could could finish the repair in a day,(dropped it off Thursday morning, finished by Friday afternoon) which is why we chose to go with him. Anyway, Friday evening rolls around with no contact. Still couldn't get ahold of him so I stopped by the shop on Saturday. The reason he hadn't contacted me back was because he lost my car keys in that trash heap he calls a garage and was unable to take the car off the lift until he had a duplicate key made. Several hours later, we finish our business and make arrangements to stop in again for a check up of the part and to have a duplicate key fob made. Can't get this guy on the phone for almost 2 weeks and when I do, he acts as if I'm bugging him for a service he promised. We agree to meet at 9 in the morning to have the key fob made. Not only does he show up late, but by noon, neither the key fob or his check up is complete. Again, avoid this place at all costs. And to add insult to injury, either him or one of his shady employees stole a TOMTOM from our vehicle that was locked in the glove compartment.

My husband has had his F250 truck there twice. The first time he dropped it off to have the clutch replace before he went to another state for training. (He's Army). When he came back a month later the truck was still not done. Even though he had paid $1000 upfront for the work. They made tons of excuses why it took so long. The wrong part had been ordered, the welder broke etc.It took over a month to get the truck back and he wasn't happy with the new clutch. They offered him a "deal" if he ever came back. He went back to have his 4wheel drive hubs replace because the old ones didn't work. Again the company "sent the wrong parts." One of the employees even took the keys home with him and the owner had to go get the keys to be able to work on the truck. Do not go to this shop unless you want to wait a very long time for your vehical. Go somewhere else!