Had you guys for a while. No problems. Had GOOD SERVICE! The only problem is that I can't walkand I have someone tape the payment to the can you guys don't. watch and throw it out!
4. AW Waste
They are a horrible company. They just hire a local company to do the work but then charges you double, or more. Just find a local company to do the…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
25. WM of Delaware
300 Harvey DrWilmington, DE 19804
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From Business: Waste Management provides residential, commercial and industrial trash collection, as well as recycling and dumpster services. We support a number of local commun…
Exceptionally disappointing experience. We had their service for 2 years. They left a note on our can that we were behind on payments. I couldn't get through so I asked them on Facebook to call me. They responded immediately and said there were 2 quarters we had not paid and we weren't paying the right amount. They apparently raised their rates but did not notify us. I said I would check my records. I paid for the current period in the meantime. The woman called my husband and yelled at him, accused me of being home and threatened small claims court. We paid the 2 periods and I called her and she said she would pick up the can and did not want our business. She agreed to prorate a refund since we paid through January. Suddenly they do not respond to messages or emails. Their "system" is archaic compared to the other professional companies. Their current advertised rate on Facebook is $60/qtr. They have charged us $65/qtr since Oct 13 but apparently their rate jumped to $70/quarter.
Have used them for over 2 years now and have always had great service. If I forget to put the can at the end of the drive, they will get it for me which is great!
I've used these guys for a few years now. At first they were great. Even took the extra step on occasion to get the can if you forgot to put it out. But recently they have gone downhill. To the point on leaving trash on the ground near the cans. Shame really.