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MI
mad in fairview

12/24/2016

Provided by DexKnows
Overall
pickup

after calling to see why my trash wasn't picked up last week (they hit my neighborhood sooner than usual, my fault), I noticed this week the truck go right passed my container. I called again and they assured me it would be picked up. I wasn't. A nasty letter is going into the mail rather than call the unfriendly receptionist again. I paid thru Feb. Who know what I will get in the next 2 months if I really ticked off the girl who answers the phone.

JD
Jackie D.

07/23/2014

Provided by DexKnows
Overall
Bad customer service...poor billing practice

4x's in less then a yr they have failed to record my payment and so did not pick up my trash till i call with receipt in hand. I was told today that their billing company knows what they are doing, so I guess he was blaming me! I'm beginning to think the $10 I'm saving is not much of a savings, I'd rather pay the extra $10 and know my trash is going to be picked up. We tried to use them to help the small family business, guess thats not always best!

katiewongler

02/24/2014

Provided by DexKnows
Overall
BAD SERVICE!!!!!

they are the worst trash company I paid for a 3 month service and they never picked up every week I had to call them a lot to ask y my trash wasn't picked up then I didn't pay for the next 3 months due to hard time and when I finally called to have it restored they wanted me to pay them for 2 months I never had trash picked up and told me if I don't pay them for feb and jan then they wont pick up again um im sry if u don't pick my stuff up I don't have to pay for it they always have attitudes and they leave your trash laying on ground if it drops out of containers!!!!!!!

Details

Phone: (618) 286-4700

Address: 1233 Columbia Rd, Dupo, IL 62239

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