Local Dumpster Rental
LDR Site Services
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If I could give 0 stars I would.
I called to order a 15 yrd dumpster for next day delivery. I went through the entire process, gave my credit card number and received confirmation the order was placed. The next morning came and no dumpster was delivered. After 3 calls and voicemails over a 1.5 hour period Latoya finally called me back with the news that no dumpster was available.
She called at 11 am, this was 3 hours after the dumpster was suppose to be delivered.
When I asked why no one called to tell me the order could not be fulfilled she said she just found out. I don't think that is true. I think they finally listened to my voicemails and realized a dumpster was not delivered.
So instead of a Tuesday delivery, as ordered, we would not be able to get the dumpster delivered until Friday. Which will not work as our crew was waiting at the house to work.
Horrible communication!!! DO NOT USE! We are a commercial masonry business. I called them for a same-day Roloff dumpster early in the day . I called multiple times for ETA, they kept telling me to keep calling back but they should have one shortly ; guaranteed it would be there same day! At 430 in the afternoon still had no dumpster and was told it wouldn't be until the next day when I called. As I have men waiting onsite for it. They could still not give me an ETA for the next day. I talked to multiple people took their names and the numbers waited for a call back for ETA for the next day, I never received one !
I called again and was told the delivery day was pushed back till Friday which is three days later than what I needed, AND they had already charged my card after they told me it was going to be next day .. This is not OK they cost my company thousands of dollars by guaranteeing service, charging my card and doing nothing to remedy the problem. The worst company I've ever Used!! BEWARE!!
This "business" is disturbingly shabby. I contracted with them for a ten yard roll off Dumpster, and a wooden cart was delivered to my driveway. When I complained that it was unusable, the local company retrieved their cart, unused, and credited my card. About two weeks later, LDR rebilled my card despite the fact that I never received any services whatsoever from them or their local partner. Beware - they will promise you anything to get your information, and then you're at their mercy. They are relentless in their billing practices. Unfortunately, they have no interest in providing good - or any - value to the customer.