There was a minor manufacturing defect with my headphones which most people probably wouldn't have been able to hear. Even if they could, it would have been considered insignificant. With one phone call, my salesman stepped up and exchanged the item without hesitation, and without even having heard the problem. He then worked with his team, who went out of their way to accommodate me through the exchange so I wouldn't have to send my headphones in and be without while waiting for a replacement. Smooth, red carpet service all the way! I felt they had an appreciation for, and knew how to cater to a critical audiophile clientele. And I never even stepped foot into a store; my entire purchase and exchange was all done by phone and email. Imagine the service I would have received had I come into the showroom! Impressive! ListenUp, you have my business from now on!
It's been a pleasure working with Listen Up while experiencing issues with the Marantz receiver I bought there last year. I took my unit in for repair and they sent me home with a loaner of equal quality. A few weeks later a brand new unit was shipped to my door, followed by an in house service call to ensure I was happy with the product and installation and offer any tips on how to improve my setup. Excellent service, thank you Listen Up!
I called looking for a belt for a record player. Their store does not carry them, but instead of just sending me away (as so many other stores had done) they provided me with the name and webpage of a company that sells them. Further, the gentleman I was speaking with went on their website and looked up to insure the part I needed was carried. That's what I call excellent customer service. Thank you.
Best place ever. Really needed my phone fixed and they were able to get the part in fast and fix it the same day. Most places take 2 or 3 weeks to get parts in and fix your items put this only took a little over 5 days. Works for me!!! I would recommend this place for people who are in a hurry to fix there phones!!! Thanks so much guys!!!
I needed an HDMI splitter and the lady who helped me was very knowledgable and helpful. They had exactly what I needed and it was great that they were only a couple of blocks from the convention center!!! This will be my go to electronic store in Denver.
Fast service with friendly people. Not sure what the last people were talking about. I know the repair industry is tough. I'm a mechanic and always have people trying to blame us for their cars existing damage. I feel your pain! Rocco is the coolest!!!
This place has been excellent to work with. Their prices are more than reasonable and it's always great to go to friendly people who know what they're doing. I'd recommend them to anyone.
We have worked for Nathan/TRT for over 10 years. His professionalism, IT knowledge and quick response are unsurpassed. We plan to continue and grow the relationship for many years to come.
Best service I've ever had. Came in without appointment for iPhone repair. They were able to get me right in. I was back to work in no time.
Very knowledgeable and professional service. After dealing with this outfit I wouldn't think of using anyone else. Very satisfied!!!!