One particular staff member there had a terrible attitude when I wanted to make sure that my dog was going to get a specific hair cut I didn't want them to shave my dog bald and I specifically said that to her when I come back my dog was shaved freaking bald .I was highly disappointed will never go there again
Tracey the reason why your dog was wet is because he will not sit still for the drying process. He has to be air dryed because he constantly bites at me and the dryer. Even with a muzzle on he will not sit still enough to allow me to dry him.and him being a German Shepard he takes a long time to dry! I think the statement that we need a new groomer just because your dog was damp is a little extreme. Especially when the reason is the fact that your dog is uncooperative.
I agree not to have grooming done at this kennel. The owner of the kennel should find another groomer. I will not get my dog groomed there again. He got a bath and was soak and wet when they returned him to me. I have not had a bad experience as far as the board. He seems to have been treated well. At least I am lead to believe he has. He doesn't mind going but he is always glad to see me when I pick him up.
The staff is wonderful with the animals, very clean and the atmosphere is calm. The most important thing is our dog Mia loves going.
My dog goes to the Doggie Retreat one day every week for daycare. He loves it there and it wears him out for at least a day afterwards. It is a safe place for him to socialize with other dogs and people since he is the only dog that we own, and I did not want him to be anxious around other animals since his breed (cockapoo) is an anxious breed to begin with. We have never had any problems sending him here, and we also use The Doggie Retreat for boarding whenever we go out of down.I also like that I can get him groomed at the same place. Once a month or so I will drop him off for half a day of daycare, and get him groomed at the same time. He always looks and smells wonderful! I would recommend The Doggie Retreat to all of my friends.