I hate to leave a bad review, especially for a local business...I had dropped my wedding dress off on April 29th 2016 and my wedding was on October 1st 2016. I was told by the owner that she would not be able to work on it in June, because that is when prom is, and she will be very busy but that my dress would be done in July, this was completely understandable and I agreed to it. I tried my dress on, and the owner went over how she would pin the bustle.July came and went without a word. At the end of July I called to see if there were any issues, and was told “no, it will be done before the wedding.”August 9th came and I received a call that I needed to go down to the shop to give the seamstress ideas as to what to do with the bustle, as she wasn't sure and had run out of ideas. I was mortified as this is her profession. She told me to come down on August 16th.I brought my friend with me on August 16th, as she has some experience in sewing (I do not), and she gave the seamstress some help... turns out that she would be doing that same thing that we had gone over in April, I am not sure if she had just forgot or what....During this second meeting on August 16th, the seamstress also stated that she could not pin it up high enough for me to be able to wear it throughout the night and that I can wear it for pictures and my first dance, but otherwise it would be dragging on the floor and I should change it.I was VERY unhappy about this, but I was only 6 weeks out from my wedding.It is now September 6th, I went down to the business to pick up the dress as I still hadn't received any call about it... I took the dress, which still had nothing done except three pins for where she was going to do the bustle. I was refused any type of refund, stating that I didn't give her enough time to finish the dress.I now had 3 weeks to find someone to try and complete my wedding dress.