The worst customer service I have had to deal with in quite some time. Lies or is just not actually knowledgeable about store policies.
Florie dressed me for a formal Manhattan wedding, and I received many compliments on the look she put together for me. I usually wear yoga pants or jeans, and I’m not 22 years old or a size 6 anymore. I was dreading buying formal clothes. Working in the Designer Room at Second Chance, Florie made the experience fun! She picked out a dress my husband and I had passed up because we thought it looked looked boring. Surprisingly, it looked better on me than it did on the hanger, and it was comfortable. My stylish cousins loved the look when I saw them at the wedding. I told them I had a very good saleswoman. They were impressed! I had the dress cleaned and altered at Rockwood Dry Cleaners in New Albany. They did a great job and were nice people.Florie sold me a ballet flats and a designer purse to go with the dress, and she advised me on jewelry. It was like having my own stylist!
great place, a lot better clothes than thrift stores, probably weed out the stuff that wouldn't sell, good option for someone that doesn't want to go through a bunch of oversized jeans at the big thrift shops, not that theres anything bad with digging!
This is another hidden treasure. The owner, Tim provides pre-owned upscale men's clothing and shoes. Many items are New With Tags as all clothing is professionally laundered/dry-cleaned. You'll find unique items and save a great sum of money for high-end suits, shirts and accessories!
Nice shop. They have a lot of really nice items.
I'm a bit shocked by the other comment on this site. I have never had a bad selling experience with this store (even when they did not accept some of my things). They will donate items to charity that they cannot accept if you opt for them to or if you don't pick them up within a week or two but it is your responsibility to follow up if you drop stuff off. Thats fair in my book. The store is huge and always stocked with stuff. They get items in every day of the week too and I like their staff. Its too bad more people haven't taken the time to leave feedback because I've only ever heard good things about this place and have been shopping here for over 10 years.
The store in Worthington is really nice! Rented a uhaul there few times and became in love with the place.