Absolutely awful place to go bad customer service not professional agree with the previous poster they will have beers in hand supposedly doing professional work took my truck and was promised to have it done by 3 at 2:30 I get a phone call saying oh it's going to be 5 we haven't even started on it had taken it in at 10 o'clock in the morning notify that they had found a key under the seat don't know why they were going through my truck I was only getting tint done definitely don't leave anything in your car. Got there at 4:45 and they Hyde Park the truck out front and had done absolutely nothing do not take your vehicles there beware
2200 Missile Dr Ste BCheyenne, WY 82001
From Business: At Private Eyes Window Tint & Design, we use only the top-of-the-line films on the market today. All of our installers are factory certified, professional, and co…
The experience I have had at Swanny’s Window tint is by far the worse customer service I have ever experienced, that lead to court. Took my car in there in October of 2015 to have a clear bra applied. When I got my car back, my side mirrors and headlights were done uneven, along with the front bumper having bubbles (some which wouldnt cure), dirt spots, & scratches from when they applied it. Blaming me for bringing a dirty car to them & saying it is hard to hand install clear bra onto a vehicle without cutting into the car with the razor blade. After I confronted them about how they screwed up my car they agreed to redo my side mirrors, headlights & my bumper. I went back and left my car with them for two days. They ended up fixing the headlights and side mirrors, but because it was cold they didn’t want to redo the front bumper. Decided to wait till spring/summer, they also grated me a free detail for the troubles. Arranged with them to drop my car off in June 2016, at the time I also asked if they could redo the side mirrors again as they didn’t cure properly due it being cold. I had to call to see if my car was ready. When I went to go pick up my car, I noticed right off that they didnt redo my front bumper, & the side mirrors had deep scratches into the paint and worse than before. All they had were excuses, didn’t believe the bumper needed to be redo done, because they thought it was a good job. Gary and Terry complained with beers in hand that my 2013 car is an old car & already had damages so it doesn’t matter that the clear bra has scratches and dirt underneath, its not for looks. Also stated that my car was a pig pen when they did the detail. They could not see the problem with they fact the damaged my car, and refused to give me a refund or pay for the repairs. This ended up being settled in court with me receiving my refund, the money to pay for the repairs on my car as well as other expenses.