It took me a little time to get my appointment with Dr. Kapperman, but well worth the wait. I could have gotten in sooner to another doctor, but wanted to see Dr.Kapperman specifically as I had heard so much about him! He is very busy! My daughter saw another doctor in this office and was completely satisfied with her examination, I just wanted to see Dr. Kapperman, so I waited! The office is excellent! Staff is excellent! Dr. Kapperman gave me one of the best and most thorough eye exams I have ever had. He explained more to me about my eyes than I had ever heard before! My entire experience was excellent!
Where can I even start. My family has been patients of Kapperman & White for years now. My daughter(12)broght up to Dr.White that she was very interested in there field of work.(Optometrists ) while most doctors wouldve thought it was sweet or nice. Dr. White went the extra mile & wrote my daughter a "hand " written note explaining how proud and excited he was that she was even thinking of becoming a optometris.My wife and I thought it was a very nice thing to do.Our daughter was really up lifted and it has really pushed her in a gear that has her making star row from honor row at loftis.& volunteering at free clinics for extra cridits at the age of 12.And even helping her brother that is Dr. White patient as well on wearing his patch and taking his drops like he should,for his eyes to get even better than they have already by going there. All im saying is,by Dr. White writing a little note has changed my daughters mindset and has her on a path to succeed. So Thank You Dr.White.
Unprofessional and judgmental... I was a "walk in" yesterday and because I didn't have insurance (was going to be a cash paying customer) I was passed up by four other walk ins. One of the front desk workers asked me quite loudly if I had insurance to cover it and when I told her no she asked "Well how do you intend on paying?" Told her I was a cash customer and she sighed loudly and left me sitting there for over an hour while others came and went ahead of me. The funny thing is they were ALL WALK INS TOO. I'll never go back there again! Most embarrassing experience I've EVER encountered in a place of business!!!!!
I have been a patient here for many years and always have great service. This is a Christian office and they treat people well and give back! Any doctor in this office is awesome. They have the best selection. Of glasses with a guarantee for TWO years! I had a scratch on my lens an they replaced them without question or hassle.They run a special in August to buy one get another at a huge discount. Great for sunglasses and back to school