What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
3405 Carolina AveCharlotte, NC 28208
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Personnel over-charged me $4500 for the car that I bought.Then broke an agreement that was made to repay the money back. Nothing but lies.This past September I went to a dealership that was closer to me to see if I could trade in the vehicle because of the sky high payments and they informed me that Soctt Clark Nissan over-charged me for the car that I bought AND ripped me off for more than $4500.Knowing this,myself, my mother,and my grandmother made a three hour trip back down to Charlotte to speak with the Manager of Scott Clark Nissan in the first week of November.When we got there, we spoke with Robby Pryor, who claimed that he was the general sales manager at the dealership.We spoke literally ALL DAY and he agreed that I was over-charged and ripped off for the car.After that was said we both made an agreement that he would refund me the amount of $4,495 by the date of 11/10/2017.A couple weeks went by and neither me,nor my family heard anything from Mr. Pryor, or the dealership.Outraged at the fact that I was ripped off AGAIN,my mother went online to write a review of the dealership,in which the dealership did not like.After the review incident,I was contacted my Stuart Phelps,Brand Manager for Scott Clark Nissan.He told me that he was going to get my money but he wanted me and my mother to sign a "non-disclosure" form and take down the review online.I agreed to sign the form but my mother expressed that she was not signing anything because she did not do any business with the dealership and she also expressed that she was not taking down the post until I got the money that I was promised by the dealership.Since then we have contacted a lawyer but please avoid this place at ALL COSTSespecially if you’re a college student.One of the salesman (Nick) had to bribe me with a free tank of gas to write him a good review because he told me that he had gotten some bad ones in the past, which is probably one of the only reasons why they have so many “five-star reviews”.
I came in to get brakes and the staff was knowledgable and friendly. I decided to compare pricing with the auto zone accross the street and auto zone was horrible i stood at the counter for ten minutes while the staff gossiped and ignored me when they did finally acknowledge me they were not helpful and could care less so i went back to oreillys and i will always go to oreillys from now on. Thank you for the caring and friendly knowledgable staff!
The salesman Nate charged my son about 5,000 over the msrp. Robbie then lied to our face promising in writing to return by 11/10 & he did not. Tben all the way to corporate and still same bad service. Stuart in corporate sends a emails focusing in bad reviews about thwm and teting to manipulate us . If we didnt take reviews down ,they wouldnt return the money. Bad from bottom to top of company. Read for yourself below.
They 100% lied right to me!! I took my car in for an oil change. I got a phone call telling me I needed rear rotors and back breaks, the lady said "it was metal on metal", and having the rotors turned wasn't an option due to the grooves worn into them from the break pads being gone. Gave me a quote for $419.05, which included a break flush. I had never heard any noise, so I felt a little suspicious. I took my car to breaks for less, and they removed the rear pads and showed me nothing in any way was wrong with the rotors, and the pads still had 1/4 inch of material left on every pad! No 'Metal on metal"-it was a complete lie. A 100% fabricated , made up, dishonest lie!! I had already purchased new pads, so after breaks for less installed them- I drove straight to Tire engineers. I took the pads into the shop and showed the same lady who had previously lied to me. She fully acknowledged the pads were fine, and realized she had been fully caught lying, knowing I didn't really need pads , much less rotors. She attempted to blame the technician. I asked to speak to him and she stated he wasn't available. (convenient) I asked her how could she just look right at me and lie to my face, knowing there was no "metal on metal", or anything else wrong with my rotors.? She again attempted to place all blame on the technician. Tire engineers fully attempted to perform unnecessary repairs on a vehicle, and had no excuse when busted!! Horrible business practices!! Attempted to fully cheat a loyal customer!! Please don't let them take advantage of you!! Ill never go back!!
Run from this place! Nate sold my son a new car and charged him $5,000 MORE THAN THE MSRP. It was nothing but God that we found this out from another nissan dealership after we tried to trade in. A college student on a intern and totally took advantage of him. They talked him into all these maintenance package plans totaled over $4000 extra. We had to drive 3 hrs to charlotte to handle this. Spoke with sales manager Robbie. Robbie seemed to portray as if he was helping since he said he had a son in college. Acknowledging the problems on scott nissan end. Robbie promised in writing to mail the money off and said he would have by friday 11/10. But failed to keep his agreement. And im very disappointed that their sales team lacks character and professionalism but sad to say the management team is just the same
A mechanic you can trust— experienced & reasonably priced. A combination that will keep us coming back for years to come.
Wow! Another satisfying experience! In and out quickly. They did a great job at a highly competitive cost. My car has 288,000 miles of mostly all inter city travel. It runs like new. I accredit this to routine maintenance done by Griffin. See them, like I do, for all your auto needs. You will be satisfied!
I am so upset that my radiator went out and they want me to pay again for labor on something that is still under warranty I don't think its fair...They really take advantage of women there are other women whom I spoke too that are having the same issues .. Why should I pay for something that is under warranty still ...
Great work and lower prices than the 3 shops I got quotes at. Showed up on time, finished the job within the hour
Horrific customer service. Called to talk to a specialist about transmission issues with my car. They refused to listen. Cut me off when I attempted to explain the issue I was experiencing, and pretty much told me if I didn't cough up $500 to let them 'look' at it, I didn't need to bother bringing it in. Save your money and time, unless you want to be treated as an ignorant layperson who has no right telling the almighty mechanic what's going on with your vehicle. I took my hybrid to Hybrid Shop of the Carolinas. They were attentive, polite, pleasant and charged me less than a fifth of this travesty of a company. Interestingly, I had planned to purchase a car through Scott Clark in the next month or so. If their sales staff is anything like the repair mechanics, I'd steer clear of them. It's interesting also, that mkst of the positive reviews are pretty general, and the negatives are evidence based specific complaints.... Coincidence? I think not.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.