What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
5600 York RdBaltimore, MD 21212
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America?s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
800 W Patapsco AveBaltimore, MD 21230
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
2240 Monumental AveHalethorpe, MD 21227
From Business: At Chuck's Auto Service we inspect, repair, and tag! It's easy and fast. We are locally owned and operated and service the following areas Arbutus, Catonsville, a…
6581 Eastern AveBaltimore, MD 21224
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
2110 N Howard StBaltimore, MD 21218
Click to make an appointment online!Book an Appointment
I am a city teacher with 2 cars in our family. Every time I go here for something they end up charging less than I expect. The service is excellent …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Whatever you do please do not support this company. I called for towing assistance through my insurance company which his company related the incorrect information to him. He became very upset because he thought he was coming for a jump start instead of a tow. I was then refused service. Once calling my insurance company in his presence to rectify the issue, I was called all types of bitches and told to trash my fucked up car all while my insurance company was on the phone. When I took this picture his response was, “Bitch go ahead. My boss don’t care. I ain’t getting fired. I’m a tow truck driver” and took my car key with him. Never in my life have I experienced such foolishness. May God be a fence and still bless this ignorant heathen. I want to give a shot out to my insurance company for having my back even when that company’s dispatch cursed them out too.
I previously hired chuck to fix an alternator bracket on my 2003 Acura TL. He did a great job so I recommended him to my brother-in-law to fix the same car. I had given the Acura to my brother-in-law as a gift and it needed maintenance, namely a new alternator belt. So to make a long story short, my brother-in-law called Chuck and Chuck said he could fix the belt and gave the price and the appointment was set for 12PM on Saturday about 2 weeks ago. So we are waiting for Chuck to arrive. Chuck texted us and said he was running behind due to a flat tire but would still be coming. So we waited and waited. By this point it was now after 2PM and still no Chuck. He didn't say anything else to us, he simply didn't show up. So in conclusion, being skilled does NOT excuse a lack of professionalism. It doesn't matter if a person is in business for 1 year or 50 years. Update: Chuck did finally show up and fix the alternator belt on the car. It took 2 weeks. He quoted $40 before the repair and then charged $60. That's bad business. You should charge what you quote.
The driver was unintelligible and rude when I could understand him. He broke a hose on his truck loading mine and dumped my truck in a lot where it shouldn’t have been with it’s nose out in the road. He told me another driver would be there shortly. 3 hours and 2 phone calls later I was told I should probably get another tow company! Unfortunately my roadside assistance chose this company. Hopefully this review will save other people the headache of dealing with this utterly unprofessional company.
I was totally impressed with the service SAP Auto. I was having issues with my car making a noise while driving and didn’t know a mechanic near by. After careful research I chose to take my car there. I explained my issue and right off the top they were able to tell me what was wrong. Of course they did an actual diagnostic and to be sure, but it was exactly what that told me from the beginning. They fixed my car and I was back in the road by the end of day. I will definitely recommend them to all my friends and family.
They showed up at the scheduled time and promptly removed the car. The employee was courteous and helpful. I definitely recommend this company and would use them again.
HORRIBLE shop! BEWARE! You get INEXPERIENCED mechanics' guess work! DITTO...ELIZABETH M. 2015 AND....this shop is deceitful in their business practices quoting one price and then doing repairs unrelated...and charging you for it. DITTO ELIZABETH M. 2015....AND this shop holds your car hostage for repairs done over and above your repair quoted and DEMANDS you to pay for all extra work or YOU DON'T GET YOUR CAR BACK.....HUSTLING you for more money! AND this shop DOES NOT honor warranties with covering labor by expecting you to pay for labor to fix their errors at your cost. you take your car in for ONE item and after you DRIVE off the lot MORE CAR ISSUES START HAPPENING that were never issues!! I had to go back and forth to defend the state of my car before they touched my car over 4 times, THEN the promised times for repairs are NOT honored. YOU SIT and WAIT for HOURS and still return a day later. JUST PLEASE BEWARE!
This gentleman is phenomenal he knows exactly what he's talking about he told me over the phone his rates and he was correct when he came out! This gentleman does not keep Vehicles overnight he comes to you I love that. And he fixed the car on the spot. Yes he is one person and I saw that he has to pick up parts and answer the phone for other people while working on your vehicle but he did a great job and most importantly he was honest and correct. I drive a Mercedes and he fix this with ease great job
Densil is an awesome dude & always takes care of customers. Good guy to work for also...............
I left out my home at 5:15am to go to work to find my serpentine belt had broke. Didn't know who to call. Typed Mobile Mechanic and gave them a call. Quick, prompt service. Greg, the mechanic who showed up diagnosed the problem right away. Even with the additional work. It was quick and reasonable. And did I mention it was raining. Will definitely use them again. Gary Hines
The only reason why this establishment has one star from me is because Google will not let me post unless I give a star. Let me shed some light on this company. The service is terrible, the one who tows the vehicle needs help the entire way. They are not sincere. The office staff literally delay the process, will not call you back at all. I had my vehicle towed on 1/2/18 and the initial location that my vehicle was supposed to have been sent to (provided by my insurance company) was completely out of business. The tow company contacted me of this new found information and had claimed they would get in touch with my insurance company on a new location and get back to me. Needless to say I had to call back to get more information on where my vehicle was only to find out it was still at their LOT. This first excuse was they needed a PO number. The next series of excuses was they couldn't get in touch with my insurance company (how when insurance companies have a number to reach at all times?). In between those excuses I kept being fed "the drivers are busy", "I don't know where your car is", and "can I call you back I am looking into it". Finally, I get a response that my car is being sent to a mechanic shop (1/16/18), only to find out that my tow will be delayed until the storage fees are paid. Yesterday (1/17/18), I spoke to an extremely rude guy (can't say gentlemen) about this current issue and the blame is now being shifted 100% to me without any type of customer service recovery for the lack of communication from his firm. He then told me the woman (I believe her name was Paula, or Polly) would get in contact with me, she will call me. Here it is a day later and I still haven't heard from anyone from the office, and another day has been accrued on storage. I recommend everyone who needs their car towed to NOT use the service that company offers at all, they lack basic business etiquette and will rape you of your money because of their own faults. You will thank me later for not diverting to such a waste of a company.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.