Run away from Web Asylum! We signed a contract with Web Asylum on 5/916 to take content from my original website, improve upon its SEO and design/formatting. This was to include all original content and add in You Tube videos. By September 2016, Web Asylum had all the materials needed to complete. When my website’s completion went past the end of 2016, I made numerous attempts to contact Web Asylum. On 1/24/17; I informed Web Asylum that I needed a completion date of 3/31/17 to use the new website at our annual Academy meeting. On 2/25/17 after multiple attempts to get an update, I offered to take a refund if this project was a problem to complete. The response I got was, “I've been working on your site, but I have had many distractions. My deadline is Mar 1, so we are in good shape.”We launched as I was on my way to the Academy meeting in early April '17. When I complained about some of the formatting, copy, delays, and need for final punchlist items to correct spelling, etc.; the response I got was, “I'll call bullsh*t on that. Your comments on the content I wrote for you pissed me off ." The bottom line is I once again asked for a refund and not only was this refused, but I was told the MY domain and MY website would not be released to me without final payment for work done even though I expressed the desire to have a finished, high quality product; which this was not. So, my intellectual property was being held for ransom. When the final payment was made, my domain was released but the website failed to transfer properly even with the help of two IT professionals. Now I’ve contracted with a professional company to redo what I wasted $2500 on with Web Asylum.This company will no doubt try to justify what they did. They will probably say I am at fault. But, I am not alone in this situation. Just follow the reviews and you will see this is common practice for Web Asylum!
Wish I could rate this company and owner Kurt Scholle, lower. Abysmal-took our money and delivered nothing-not a single file or sentence. Will not return phone calls or our money. Run! You have been warned.
We have been bilked out of several thousands of dollars by Web Asylum and it's owner, Kurt Scholle. We paid (upfront per their policy) for a rebranding of an existing website in January 2016. Nothing at all has been delivered as of January 2017. No website, no files, no refund. Mr. Scholle refuses to provide references, return phone calls or refund our monies. This is more than a disappointment. It is outright thievery.