I did not have a good experience at this shop. I guess you have to know the names of any herbs that you want before you come. I tried to get the woman's advice on what remedies might be beneficial to me with my situation, but she was not helpful at all. It almost seemed like I was bothering her. My sister checked this store out the week before, and said the woman she talked to was a fountain of information. I must have met someone else, b/c the lady I met was not friendly at all. I was pretty much open to any suggestions that she may have given, but ended up leaving because of the poor customer service.