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(253) 833-3366CallVisit WebsiteVisit WebsiteMap & DirectionsDirections812 35th St NEAuburn, WA 98002Write a ReviewWrite Review

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Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (253) 833-1918

Fax: (253) 931-0378

Payment method
all major credit cards, amex, debit, discover, visa, paypal
Neighborhood
North Auburn
Categories

Reviews

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TV
Tiffany V.

02/08/2015

Overall

My grandma had her car fixed at Hinshaws last week and she has been talking about them ever since she picked her car up. She could not be happier with the repairs they did or with the service. She can't say enough about Kim. She said Kim is her new best friend. She said "Kim is the sweetest person you will ever meet and she is very knowledgeable about car repairs". My grandma thinks its so wonderful that a female can do a "mans" job. She said back in her days girls didn't work in the car business but that Kim is great at it. She is very appreciative of everything Kim did for her. She recommends that everyone go and see Kim if you need your car repaired. Her car looks great and she made a new friend. You just can't beat that!

JM
James M.

01/28/2015

Overall
Great service

I brought my car in after my accident and was treated with kindness and professionalism. Kim took wonderful care of our car for us, and she provided excellent service. She helped this traumatic experience not seem so awful. We tried to tip her for doing such an excellent job, but she politely declined. Thank you Hinshaws and a big thank you to Kim! We will definitely recommend this shop to everyone we know!

GP
Gary P.

12/21/2014

Overall

Great service expected and great service received. When I dropped my vehicle off a tree had fallen on it from the freak storm. Chris Carter handled my claim at Hinshaws and gave excellent customer service. The only negative aspect was it took a long time for repairs to be done.

NY
Nancy Y.

11/27/2014

Overall

Working with hinshaws was super easy. I was nervous because I never have had to deal with being in an accident before but Kyle made the whole process easy to understand and pretty much took control from the beginning. The car looked better than when I bought it and was done right on schedule. Hopefully I don't ever have this kinda thing happen again but I know where I'll go if I do!

JB
Jeff B.

11/04/2014

Overall

Great Customer Service!!

I bought a new Honda CRV for my wife, well she scatched the 3M protection tape on the passenger mirror. I went into Hinshaw's auto body shop and talked with Tom and he replaced it at no charge.

Outstanding!!

Thanks Tom

JD
Jack D.

10/30/2014

Overall

The manager Tom helped me through nearly the entire process. Very helpful and professional, pretty funny too!

L.
Laura ..

10/01/2014

Overall
hinshaws

Working with kyle was great. The car looks like new and I will always go back.

BB
Bill B.

09/24/2014

Overall

The car looks great after being fixed by hinshaws. Kyle was really helpful and everybody was very nice!

SR
Sheridan R.

09/18/2014

Overall

Craig was helpful and informative during the process, no complaints. Repair looks good, didn't break the bank, took a reasonable amount of time.

SL
Sue L.

09/08/2014

Overall

Repairs look great but it took really long. Customer service provided by Chris Carter was excellent! He kept me in the know about why things were taking as long as they did.

AW
Amber W.

08/18/2014

Overall

I am so excited to have my car back! My poor civic got rear ended and looks like nothing happened. Thank you Chris and Hinshaws for all the great work!

K1
Kz 1.

08/01/2014

Overall

Very excited to get my car back. Looks good and feels good thanks to chris. I hope you keep up the great work.

DH
Dan H.

07/23/2014

Overall

Great work and super service. Thank you Chris and team for making things easy to deal with. Car looks great and its nice to have it back. Keep up the great work.

MS
Matt S.

06/01/2014

Overall

Thank you for always taking such great care of me and my odyssey. Your estimator chris is always so helpful. I just wish I didn't need to see you so frequently. Keep up the great work!

MT
Mark T.

05/28/2014

Overall

Always great work, always great service. Thank you Chris and team for making my repairs great all the time.

SL
Stan L.

04/30/2014

Overall

Super work chris! Thank you for taking care of me in the total loss process. If I ever need your services I will come find you!

P1
Pam 1.

04/11/2014

Overall

Great job you guys! I am very happy with how the repair and color looks on my car. You guys are a top notch shop. Also, thank you to Chris Carter who made the process easy to understand. Thanks!

D1
Doug 1.

03/31/2014

Overall

Thanks to Chris and the Hinshaw Team for making my Ridgeline just like new! You guys did a great job!

MA
Mike A.

03/08/2014

Overall

Super fast and super service! Thank you hinshaw auto body for great work. I glad you have people like chris working there to make things easy to understand.

CM
Corey M.

02/26/2014

Overall

Awesome work Chris! I knew you guys do great work at hinshaws but did not expect my GTI to look this great! Thanks for everything!

Details

Phone: (253) 833-3366

Address: 812 35th St NE, Auburn, WA 98002

Website: http://www.hinshawsautobody.com

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