Very disappointed in the services! It is sad to know that many people in my community seek medical attention here and you do not get the fair attention you deserve. You get prescribed medication you do not need. My husband had gone in for a rash. After a week of not seeing any progress, we went in, to request a copy of what had been done the day of his visit. We really wanted to know what it was that they were treating and what the medications were intended to do. My husband was not sure and was getting worried to not understand what was going on. So I call and of course they did not want to disclose any information to me. I completely understood. It was nice to know that at least they kept patients privacy. But we end up going into the office. When we asked for a record of that visit they did not want to give us a copy of the record. All they were able to provide was the receipt that included the medications. We had to pay for a followup visit to have that explained again. It could of been our fault for not asking the day of the visit and just walking away and trusting. The gentleman assisting us was very disrespectful. I was being told that I could get in legal issues because I did not have the right to request such information. My husband was asking for it and since they were giving him a hard time, I began questioning. I did not need to be disrespected while trying to get my husband help when he was not feeling well. It was defiantly a time when you do not know what is going on and you need their help. I believe everyone has right to know what is going on with their health. We ended up going to Memorial Care's Urgent care and their service was amazing!! The cost of the visit was the same as to what we had paid at Clinica Mi Pueblo. They were so professional and were able to help us. They even questioned the injection he received of antibiotics. Please!!! There are other places you can seek medical attention that will not cost you as much as you would think.
Very cool dental office! I never seen a dental office like this, it looks like a cozy hotel. I was watching a movie the whole time. The workers ther…
First of all there are no doctors there. The nurses are nice but do not really know what to do if you have a real problem. They must be a backwater VA clinic because they do not know very much about what the VA has to offer. They mix records of and have called me to go to the emergency room when it was not me they needed to inform of the problem. But worse of all they keep you away from the real VA which has lots of resources
I was called by the Anaheim Clinical Trials for a new drug study for a certain condition. However, after I went there and filled out all kind of paper work, then I was told that that study was for something else and I was there for the wrong reasons. It was a two hour drive from my place in Los Angeles traffic and it wasted my entire day. I have their emails to prove that they called me for my specific condition. But when I tried to confront them, they refused to admit their wrongdoing, or own the responsibility for their mistake. Not even a word of apology. Instead they tried to put the blame back on me. Totally unprofessional.
Awful office staff, terrible in terms of appointments. There are many better offices and pediatricians. Have many friends who share the same thought.