If I told my best friend about this place, I'd say: "try another grooming shop". We had our two Goldens groomed there about six or seven weeks ago. The job was just OK. We took them in again this past week and explained how we would like to have them groomed, as we had also described on the previous occasion: no straight line scissor cuts...blend the cuts, just barely trim their leg "feathers", clean a "poop path", "clean and neat" ears and a clean trim on the feet. Well, as my wife commented, they looked as though they had a battle with a weed eater and lost. "Feathers" chopped, straight line scissor cuts on their bodies and "feathers" as well as having their "feathers" too shortened. A "poop path" was there but only because their whole rear ends were trimmed really short. Hardly any trimming around their ears and not enough trimmed on the ears to describe them as "neat and clean". Feet ok. Price was competitive with other shops that also provide a less than good job. My wife said one star and I said two stars. I feel the expertise to groom large, long haired dogs is not available at this grooming shop.
Academy Kennel was a tremendous disappointment. We had our dog boarded there over Christmas and she came back with a wart virus that showed up a few days after we picked her up. This is a virus that dogs can pass to other dogs - however they advertise that all of the dogs are kept separated and have their own free run areas. I called and spoke with the owner to let them know they have this virus in their kennel and she was extremely rude and defensive. She interrupted me saying she didn't know what I was talking about and when I suggested that perhaps my dogs area wasn't properly cleaned she ranted about how that's just not possible. I called out of a courtesy to let them know they need to be aware and watch out and I got chewed out with no apology aside from "I'm sorry you and your vet think that she got it here." I know for a fact that she got it there because she is otherwise confined to our house and our yard! This place is terrible and the owner needs a reality check. I will never send my dog here again and I suggest that you send your animals elsewhere too.