Got a french pedicure for me and a basic pedi for my husband. The sign said $22 each (I thought his would be less, since no polish) but they charged us $49! Once I got home, I also noticed clumps in the polish. Will not be returning.
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My experience at Serene Nails was awesome! Shayla and Amy took great care of me. This have changed for this establishment, as they have new management. Highly recommend!
This nail salon only cares about the money and not the quality. I got my nails done and they were all different lengths and shaped all different, I ended up having to have them taken off and redone at another salon because after not even two weeks they were pulling and breaking. The staff is rude and doesn't even acknowledge you. Thankfully I found a salon that cares about quality and the customers. I recommend cloud 9 in acworth.
Pinkie is the wife of the owner. They are providing false information to improve their rating. Pinkie is not a customer.
Beware! Serene Nails and Spa beside Staples in Acworth. I went for a manicure yesterday. I normally get a manicure once per week but this one was different. The technician ended up cutting me and made me bleed on every finger. The technician was apologetic but the manager was not. He was arrogant and told me that it was no big deal. It was and still is a big deal. My finger tips were bleeding, swollen and painful. Because I was afraid of infection, I told him that I was going to my doctor for evaluation and to get treatment. I asked him for an incident report and he refused to write me one. Long story short; Acworth Police showed up and he finally signed a letter of responsibility. When I left, I was seen by Kennestone ER doctor. He gave me a tetanus shot and antibiotics. He informed me that he sees this type of trauma routinely. He was worried about contaminated instruments that could set up infection. I am a reasonable person and normally try to avoid confrontation. But due to the manager's arrogance and lack of concern for my wellbeing; I am forced to never return to Serene Nails and Spa beside Staples in Acworth. I hope that we could send this guy a message; we deserve to see proof of sterilization of his instruments and that our health depends on it. Don't let this happen to you!
Best nail salon in town. Shawn did a excellent job on P& W, and Kim did a great job on hot rock massage pedicure. I like to come here from now on, because they are very clean and friendly.
new management, service excellence, l love them so much , make my nail is so beautiful
RUN! SAVE YOUR MONEY! TOO MUCH ATTITUDE...TOO LITTLE SKILLED LABORERS!
This shop is under new ownership and is fabulous! Much improved from previous owner. Kim is a doll!
Wow! The owners and all of the nail specialists at this salon are so caring, considerate and make all of their clients feel so comfortable. They take extra care in cleanliness. All of their tools are sanitized and this is the first nail salon that I know of to use disposable liners in each foot bath. Above all every pedicure and manicure I have had from here has lasted no less that 3 weeks. The prices are competitive, but the service is outstanding! I highly recommend this salon to all.