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        Valley Pool & Hot Tubs Inc

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        Spas & Hot Tubs
        (1)
        CLOSED NOW
        Today: 8:00 am - 5:00 pm
        Tomorrow: 8:00 am - 5:00 pm
        Years in Business icon
        35 Years
        in Business
        BBB Rating icon
        Accredited
        Business
        Amenities:
        Wheelchair accessible
        (515) 225-2431CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1417 Fuller RdWest Des Moines, IA 50265Write a ReviewWrite Review

        More Info

        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Fax: (515) 457-8939

        Brands
        Bioguard, Marquis, Pentair, Polaris Cleaners
        Payment method
        all major credit cards, mastercard, discover, visa
        Other Link

        http://www.valleypoolandhottubs.com

        Category
        Spas & Hot Tubs
        Other Information

        Wheelchair Accessible: Yes

        Parking: Lot, Free

        Reviews

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        DK
        David K.

        03/22/2017

        Overall
        Selection
        Service

        Customer service is what this company lacks. On two different occasions the technician didn't show up during an appointment scheduled time. There was no follow up why they are running late or to have the appointment rescheduled. The customer is expected to hang in there and the company will show up at their convenience, why schedule an appointment in the first place? Communication is key. An apology followed only after I canceled all the services. That's why it's a 2 from me. Wish I read other bad reviews on Facebook first before dealing with Valley Pools.

        Helpful(0)Flag
        anonymous

        05/20/2009

        Provided by Superpages
        Overall

        Very dissapppointed in this company. Not only did they not fix my pool, they still over-charged me. I have tried to get them to complete the work but they aren't interested. Put a mechanics lein on me within 45 days, I think because they knew they did not fix it and I would not want to pay them until it was.

        Helpful(0)Flag

        Details

        Phone: (515) 225-2431

        Address: 1417 Fuller Rd, West Des Moines, IA 50265

        Website: http://www.valleypoolandhottubs.com

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