Absolutely terrific, Michael and his staff are in the business of taking care of their customers. I was terrified of buying a used car due to the horror stories many of us hear (or have personally faced). As soon as you walk into the door you can tell Michael’s Imports is different than the rest. When I walked in I said I was interested in a vehicle and Todd (awesome guy) simply handed me the keys and said, “Here you go, take it for a drive and let me know if you’re interested.” Absolutely no pressure at all there. When I did buy the car, I had some mechanical issues arise that they likely wouldn’t have been able to discover before selling me the car. When I called and spoke to Michael, he immediately sent me to a mechanic and took care of all my issues at no cost to me. Under contract he did not have to do that and could have simply told me it wasn’t his problem, but he is clearly in the business of taking care of his customers and doing the right thing. Bottom line, if you’re going to buy a used car, you shouldn’t look anywhere else. You’ll be treated like a human being and valued customer at Michael’s Imports.
I have been waiting for about 7 years to buy a car. Over the years I have encountered very rude sales man especially with questions that I had.my mother in law recently bought a jeep from then and informed me if her experience so I filled out the contact form online an received a call with in and 1hr and made my appointment. But my 1st At ultimate image auto and treatted me With respect And didn't try to force any kinda of a car down my throat. I come in knowing what type of vehicle I was interested in. Angelo Mickens show me different types ( due to a change in heart of my part.) was very polite, patient, respectful. Chris who is the manager was also polite and very informative. He also treated me with respect and didn't try to sell me anything that was not needed. Any who I highly recommend this auto dealer. At other car dealer ships I was treat horribly especially if my husband wasn't with me. MY CAR BUYING EXPERIENCED WAS ABOVE AND BEYOND. THANK YOU ULTIMATE IMAGE AUTO.
Every year or two I trade in my old car for a newer car. I have bought several cars from Capital City Imports and will ONLY buy cars from them. The service is outstanding. I recently traded a car that I intially bought from capital city imports. Not only did they exceed their duties in helping me get the car that suited me but they also got me financed with an extreme low interest rate and less money per month. I am extremely satisfied with the customer service and the way they went above and beyond to make sure I was a happy customer. I feel that I was treated very well to be a girl buying a car. Most places I have visited previously has gauged the price just because I'm a girl. This was not the case at capital city imports. I am currently driving a car I love thanks to Capital City Imports.