Jerry at SAPC Upgrades is fantastic. He helped fix my computer when a virus demolished it. Jerry takes time to personally explain computer issues and goes above and beyond the call of service. He worked extra fast on my computer over the weekend, doing a more thorough job and completing the task faster than any other company I've dealt with. He knows his industry (i.e. see his facebook page) and I look forward to recommending him to friends, family, and small business owners. Thanks!