Yesterday was my first visit to the PC outlet on 410 near Vance Jackson. I was lucky enough to get a sales rep named Robert H. who was extremely courteous, patient, and friendly. But most importantly, he had a passion for identifying what was wrong with the computer. You could see that he was going to meet the challenge. He even put a movie on for my 3 kids to watch while he assisted me. He worked hard at resolving my problem and when he couldn't find it, he called in some backup. I was out of there in a minimal amount of time with a minimal amount of expense. This is what customer service is all about! I observed how he behaved with other customers and it was the same way. PC Outlet will be our computer store from now on!! The best service I have had anywhere in a long, long, time!
Best Computer Repair Shop in San Antonio Professional and on time
Jerry is wonderful. We have four computers and always took them to large repair stores and it takes so long for them to repair and the prices are huge. Took a computer to Jerry and he examined it while we were there. It turned out that the hard drive was failing and he had to replace it. He saved as much as he could from the old hard drive and put it on the new one at no extra charge. He cleaned all the dust out. He has a flat rate and charges extra for anything he has to purchase. This computer runs faster than the day it was new. We are very pleased. This is definitely the place to go for computer repair.
Jerry at SAPC Upgrades is fantastic. He helped fix my computer when a virus demolished it. Jerry takes time to personally explain computer issues and goes above and beyond the call of service. He worked extra fast on my computer over the weekend, doing a more thorough job and completing the task faster than any other company I've dealt with. He knows his industry (i.e. see his facebook page) and I look forward to recommending him to friends, family, and small business owners. Thanks!