More Info
- General Info
- Established in 1934, Guarantee Plumbing & Air Conditioning Inc. is a full-service repair company. Located in San Antonio, Texas, it offers a range of services, including plumbing, heating and air conditioning. The plumbing services include faucet repair, drain cleaning and repair,installation,maintenanceandrepairofwaterpurificationsystems.andawidevarietyofotherservices.TheHVACservicesincludetheinstallationofnewunits including custom sheet metal work,annualtuneups,leaksandrepairs.Guarantee Plumbing & Air Conditioning Inc. services all brands and caters to both residential and commercial customers.
- For An Estimate
- BBB Rating
- Extra Phones
Phone: (210) 429-9313
- Payment method
- debit, check, cash, all major credit cards, financing available
- Neighborhood
- Uptown Broadway
- Other Link
- Categories
GalleryView all (1)
Reviews
11/12/2014
Highly recommened. They showed up at the estimated time. Tech was very professional and expalined what was wrong- in a way that I could understand without feeling stupid. Greaat pricing. Even the office personel was very friendly and helpful, which is hard now days to find anyone nice and helpful that will answer phones. I would tell any one to call them.
11/07/2014
Great service. Arrived at the estimated time given to me. Very professional technician. Explained what was going on and what was exactly needed to be fixed. Quality of work exceeded expectations for the pricing. Even the dispatcher was very curtious and helpful. Highly recommend them.
05/17/2012
Guarantee Plumbing arrived an hour late to the appointment my wife scheduled days in advance. The plumber did not apologize or acknowledge he was late. I showed him the drain that was clogged, it was a simple clog and the only reason we hired a plumber was to save us a trip to home depot to buy a $26.91 pipe snake router (already ruined by Guarantee Plumbing being an hour late). This appointment was originally supposed to be a "Free Estimate". After Guarantee's employee went to the laundry room to the clogged drain, he asked, "Do you want the free estimate, or do you want me to just take care of it?" This is where I made my mistake, I said, "I would like for you to just take care of it," knowing all the steps he had to take to unclog this drain. Expectedly, he finished the job within 15 minutes using his pipe snake router attachment to his power drill. I said "Thank you for the help." He then went off to take care of the invoice. When he got back he gave me the invoice for $218.00. This was simply ridiculous. There was a $25 "trip" fee that didn't make much sense since it as a "free" estimation to begin with but, whatever, he did service the drain, that's fine. Then, there was the $193 "drain clog removal" fee. For 15 minutes of work and after being unapologetically late I paid Guarantee Plumbing $772 an hour. I understand that it was my mistake to ask him to "Go ahead and take care of it," but an honest company would see that their invoice was WAY off base, and in order to keep their clientele, change the invoice to something a little more reasonable. In the end they did refund $50 making my payment $573.00 an hour, which is still outrageous. I guarantee I will never use this company again, and I would not recommend them to anyone. After all this they called me and accused me of not paying my bill, I read them my receipt and explained to them that this was a clerical error on their part. This has been a nightmare.
Details
Phone: (210) 880-2299
Address: 4601 McCullough Ave, San Antonio, TX 78212
Website: Main web page
People Also Viewed
- Cool Air
312 Melrose Pl, San Antonio, TX 78212
- Discount Air
- Frias Air
San Antonio, TX 78280
- Gillit's Duct Cleaning
719 Gardina, San Antonio, TX 78201
- North East Air Conditioning Heating & Plumbing
611 Seguin St, San Antonio, TX 78208
- Appliance Parts Company
601 Florida St, San Antonio, TX 78210
- Environmental Purifying Solutions
Po Box 13433, San Antonio, TX 78213
- Johnstone Supply
9311 Broadway, San Antonio, TX 78217
- Air Express A/C & Heating
PO Box 380782, San Antonio, TX 78268
- CITYWIDE SERVICES AC & HEATING
126 Grapeland Ave, San Antonio, TX 78214