Hutch's Car Wash

I always take my car here to get the oil changed and the free wash. Over the years the quality of the wash has gone down, but the service from the oil change, transmission fluid change, AC recharge etc. has done nothing but excel! I will not take my car anywhere else and you won't get a better deal anywhere else in town!

Worst carwash......................ever! Do not waste your time or money!

Stay a way unless you want bad work along with under average workmanship….along with, over 90 minutes of aggravation with no resolution… Don’t use Hutches Car Wash/Mission Car Wash on the corner of South McCarran and So. Virginia in Reno (6355 S McCarran Blvd) Reno, NV 89509



Unfortunately I took my brand new (silver) 2015 Tahoe LTZ to this carwash today (June 1st, 2015) and received one of the worst car wash (they had to do it twice and still didn’t get the bugs off or cleaned) and waxing’s I have had in many, many years. So you know, I am over 60 years old and to needless to say, this is NOT my first redo as it relates to owning nice cars and taking them to car washes…

The guy at the reception point where you order your wash was great but, it went downhill from there quickly…Note to self: Always watch these supposed hand wash places wash the car. I watched these guys both times. That’s one of the reasons why I made them wash it twice…Operating WAY too fast and defiantly not washing the entire vehicle!

The Wax: or should I say “the lack there of”. First off I asked about the liquid wax quality and was told it was good (should have checked myself first). Watered down pink was that very little actual wax content… Then, I watched the guy apply the wax. First off they started to use a sponge and second did NOT get wax on the entire surfaces. In fact missed probably 30% (the customer standing next to me was shocked and left with-out getting his done).



When I told the guy he needed to go slower, get the remaining bugs off before he waxed and to put wax on the entire surface of the car. He stopped waxing and went to find the manager. The first “manager” wasn’t as manager at all so I asked him to get the manager. The next manager (a nice lady at first) got very indignant when I pointed out the lack of skill being used, that their liquid wax was watered down along with the bugs that were not cleaned off…she actually told me the bugs we were looking at weren’t bugs and abruptly went to find someone else…

The next guy, also nice at first and by now two employees were standing there saying that the last Manager “needed customer service training”…this new manager first tried to tell me that the wax application was correct and that the wax being used was of high quality. After a lengthy conversation he told me the only way he could help me was to wipe the wax that was on off. He refused to refund my money for the waxing that was not completed. I have photos and a video; should you want either, contact me at DLspeakercoah@Gmail.com.

There was more to the conversations but alas the lessons learned are: unless you want a chance at the same experience I had, DON’T go to Hutches Car / Mission Wash