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Dragonfire Japanese Steakhouse

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CLOSED NOW
Today: 10:00 am - 9:00 pm
Tomorrow: 10:00 am - 9:00 pm
(412) 892-8815
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Map & Directions1500 Washington RdPittsburgh, PA 15228Write a Review

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bookbabe

11/26/2012

Overall
Sunday 11-11-12 When we arriv...

A comedy of errors...

Sunday 11-11-12

When we arrived, we were seated under a staircase people were using. Using the law of gravity, it isn't necessary to explain where the dirt/debris goes. I let it go because my hubby had just picked me up from the airport and I was hungry and tired. We sat down and before our server appeared, I looked over at my husband and his shirt had food debris on the front of it. He had leaned up against the side of the table, which apparently wasn't clean but again I let it go. The server arrived and took our drink orders so we could move on. It took a while for our server to reappear with two diet sodas which tasted funny. We both ordered and the waiter tells me they are out of the Sea Bass. I said fine, I'll have the Black Cod, which they were out of as well. I then tried a third time with Lamb Chops. After another long wait, our appetizers arrived. I ordered my water with lemon and a beer again. We ate the appetizers (which were less than mediocre) without drinks and waited yet again for our waiter (or anyone!) to come around to check on our drinks. The waiter then puts down my Lamb Chops and goes to check on our drinks. Please keep in my, I only had a fork and chop sticks and nothing to cut the meat with, so after another long wait, I said screw it and picked one up with my fingers and took a bite. Guess what? They are spicy hot and I have NO drink. My husband now starts laughing because the place was turning into a joke. The waiter finally shows up with the drinks and I tell him to take the now cold Lamb Chops away. He does. My hubby is still waiting on the Asian Noodles he order for his meal when the manager shows up. The manager (aka the bus boy with dirty clothes) comes over and asks what the problem is. Now please remember, I'm tired and don't want to get started on the guy... because the potential is there for me to go from 1 to 10 in a nano second. I politely tell him the Lamb was now cold and too spicy to eat without anything to drink. Before I could finish, he proceeds to tell me that the menu clearly says the lamb is spicy and it looks like I am good on drinks. The beast in me wanted to devour the dirty looking twit until I decide to feel sorry for him because he was clueless. Then the waiter shows up with my hubby's noodles (which were cold). My hubby ate them and we waited again for the waiter to come back. The manager shows up again (out of the blue and after we are done) with a new soda and asks me to "try it now," "I'm sorry for the soda tasting funny," because it appeared that the "hose needed changed." I said no thanks, I was going to finish my beer and that we wanted the check. He then asked my hubby to try the soda. WTF right? Let HIM test taste it.

Now I ask all you hard working folks out there who enjoy a good meal out (esp. when it's expensive), what you would have done? Needless to say, if you want to try the place you should do it soon because it's doubtful this place is going to last. My advice? AVOID THIS PLACE.

After I paid the bill, we then went across the hall to a *real* restaurant.

Happy eating and folks up!



*UPDATE 11-18-12

It appears that the manager/owner of the DragonFire restaurant has a documented history (check out other reviews, particularly one dated 08-05-12) of harassing and threatening reviewers who give him a less than stellar review. I guess he doesn't get the PURPOSE of reviewer sites, eh?

Again, be careful out there folks.

Happy eating and forks up!

Details

Phone: (412) 892-8815

Address: 1500 Washington Rd, Pittsburgh, PA 15228

More Info

Neighborhood
Mount Lebanon
Categories
Other Information

Cuisines: Steakhouse

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