Mercedes-Benz of Arrowhead

I literally spoke with them at 9am and by noon I had the deal that I wanted.

Everyone at Mercedes-Benz of Arrowhead is committed to excellent customer service.

Rob Myers provided exceptional service. He was very friendly, courteous and attentive. He expressed extreme knowledge in his sales product. This allowed me to make my decision to purchase this vehicle.

All staff at this dealership were very couteous and very focused on the comfort of the customer. Saleman was very professional and absolutely did not pressure the sale. Services was great and everyone from sales to the financial people were very accommodating.

Just driving home, and walked in to look at a used MB. Drove out with a new CLS 550. No pressure just courteous, frienly, and informative service. Highly recommend.

Everything as promised delivery experience was protect and easy. No surprises my second car in 6 months at arrowhead. Very consistent good service

I HAD A VERY PLEASENT EXPIRENCE DEALING WITH ROBERT, HE WAS VERY HELPFUL IN HELPING ME MAKE UP MY MIND.

Initial contact with Jeff was made threw the Internet and when we arrived he had the vehicle we selected inside the garage ready for our test drive and inspection. Very professional and knowledgable, the buying experience was without stress or conflict.

VERY FRIENDLY PROFESIONAL I WILL BUY FROM HIM AGAIN EXCELLENT SERVICE,BEST BUYING EXPERIENCE I HAVE HAD.

I had a very good experience working with Jeff Lane. We would buy our next car from him...but next time it will be a mercedes!

Fast service, comfortable waiting area. no problems waiting for sprinter, friendly and nice employees. Thanks

I was kvery pleasantly surprised by my experience at the dealership today. Everyone I came in contact with was helpful, courteous, and informative and I look forward to My next service experience soon!

Robert was great! I felt I was treated fairly and respectfully and that he kept his word on the deal. I would not hesitate to refer my family and friends to him for their next Mercedes purchase.

Convenient service date, nice loaner car, good service.

we had fun, robert myers was very nice and I loved my new Mercedes buying experience.

My experience with Mercedes-Benz of Arrowhead was excelent!

The sales person Joe Ramirez I worked with gave me the best buying a new car experience!

My overall experience was very good. Joe Ramirez was very helpful, worked with me to search for exactly what I was looking for and when it wasn't available, helped me custom order it. Throughout the process, he also kept me updated on the status. He was also very flexible about meeting with me both to place the order and in scheduling my pick up.

Joe Ramirez was very willing to work with my needs. I was looking for a specific package, and he found the car we were looking for, and sent me the information right away. We made an appointment, and he was at the door, ready to meet us when we walked in. We are very happy with his service.

Our buying experience with Mercedes-Benz was a wonderful pleasure. Joe Ramirez approached us with unspoken confidence that we would purchase from Mercedes. He let us test the vehicle on our own so we could discuss our thoughts without a sales person present. He took extra time with us while we knew he was off the clock. While other dealerships pushed us to get into a vehicle the same day, Joe did not pressure us by trying to get us to make a decision quickly. He was confident that the Mercedes Brand would help us to make our decision without pressure. This was important to us as we wanted to take our time in making a decision for a vehicle in our retirement years. He made the entire process of buying a vehicle easy and relaxing. Even after our new GLK 350 was purchased he continued to work for our satisfaction with our purchase. Mercedes-Benz has an invaluable asset in Joe Ramirez.

My experience was excellent with Robert Bauer. He was polite, knowledgable and very timely in his responses.