More Info
- General Info
- Sterling Autobody Centers was founded in 1997 with a mission to redefine the collision repair experience. With a commitment to providing safe, high-quality repairs, while returning the car to the customer as quickly as possible, we developed a unique repair process and began building our own state-of-the art facilities. In 2001, Allstate Non-Insurance Holdings purchased Sterling Autobody Centers to offer consumers the option of a superior automotive claims experience with guaranteed high-quality repairs. Over time, the innovative Sterling model has evolved to reach ever-higher pinnacles of performance. With over 60 operations coast to coast, Sterling has diversified its exclusive customer practices well beyond its Allstate policyholders. Today, Sterling has performed repairs for over 180 different companies and is currently a preferred provider for 35 other insurance and /or fleet partners.
- Email Business
- Extra Phones
Phone: (407) 277-3449
- Services/Products
- To say that accidents are a hassle is an understatement. At Sterling Autobody Centers, we’re dedicated to making the experience as painless as possible. We believe customer satisfaction is the most important thing we can provide. And you’ll see that in everything we do. From the way we greet our customers upon arrival, to the accuracy of our estimates, to the workmanship of our collision repair, no detail is too small. We also know that in order to be the best, we have to stand out from the competition. That’s why we offer The Sterling Advantage. From our People to our Performance, to our Process, Place and Promise, Sterling customers can expect the very best in the way of quality repairs and exceptional service. With over 60 locations in 16 states, customers can count on Sterling Autobody Centers to make it easy and make it right. And we stand behind that promise by offering a Limited Lifetime Warranty on all workmanship and parts for as long as you own your vehicle. If you choose to take care of your vehicle's damage without involving your insurance company, we will work with you to present the most cost effective options for repair. And to make it easier on our customers, we offer special deals all year long! Visit our website at: http://www.sterlingautobody.com/specials_promos.
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Reviews
08/24/2014
I was in a car accident a few months ago and was referred to this body shop. They did a great job getting my car back to normal and got it done in a timely manner. Even better yet, when I had an issue with a hose leak recently they fixed it for free even though it wasn't related to the accident!
07/28/2014
My experience was terrible and that is an understatement. The customer service was horrible. I had set up an appointment to have my car fixed a week in advance. They called me the morning of to say that something hadn't been approved through the insurance and that someone would follow up with me later that day. I never heard from anyone. Called the next day, was given a different story that some of the parts were backordered and they were trying to find used parts. I stated I did not want used parts as my car is a 2014. They responded that they weren't sure when they would be able to obtain the parts. And never heard from anyone again. I can see they didn't want my business and that's fine. Took it to the dealer and they fixed it perfectly WITH NEW PARTS THAT WERE NOT BACKORDERED ACCORDING TO THE DEALER.
Details
Phone: (407) 277-6044
Address: 6215 E Colonial Dr, Orlando, FL 32807
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