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        mskea67

        04/12/2008

        Overall
        UNKNOWLEDGEABLE

        I have gone through the drive thru for their "new" premium coffees about 3 times. The first time I tried it , it was great. The second time I went through to get some the MANAGER that was there didnt even know they offered the flavor I was asking for. He gave me some plain bitter iced coffee that I had to call and complain about once I got home and I went in the next day to get a free one and he didnt even apologize for HIS error. Another manager that was there said they all attended the same class so she didnt know why he was so confused and rude! The third time I went thru the drivethru for the coffee, they gave me some bitter coffee again. I asked for the liquid sugar (that it says on their website page as one of the ingredients) they looked at me like I had two heads and offered me some sugar packs!!!

        Thats one item I won't ever try to get from that mcdonalds...they dont need new items they know nothing about from their own website.

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        Details

        Phone: (757) 591-1808

        Address: 12487 Warwick Blvd, Newport News, VA 23606

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Email
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        amex, cash, discover, master card, visa
        Neighborhoods
        Central Newport News, Hidenwood, Boulevard
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Take Out: Yes

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Takes Reservations: No

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