TIG FLOORING USA

If there was a rating of zero stars this company would receive it. We hired this company to install an engineered wood floor in our master bedroom. TOTAL FAIL. The wood planks are separating from the concrete slab in the center of the floor and around the entire perimeter. Two days after the installation when we complained about the problem, the sales person and the installer both ignored our phone calls and emails. Finally the installer blamed us for purchasing "bad" glue and told us to contact the glue company. But the twist is, in his email he said he had used this type of glue in the past and had problems with it! If he knew it was bad glue, WHY DIDN'T HE SAY SO BEFORE USING IT? We would have gladly drove down the street and purchased whatever glue he recommended. But he did the installation without uttering a word about the glue being bad.
Frankly, the excuse of the glue being bad is just that… an excuse for doing a poor installation. We have sent certified mail and more emails but they refuse to respond. We had only one choice, file complaints. So we have. BUYER BEWARE!

I don't give reviews often, but felt the need to share our excellent experience. Our home was flooded in heavy rain storms in late April. My wife was 6 months pregnant with our first child and we were in urgent need of a quick remodel and all new floors. We were referred to TIG by a friend. Thiago and Sarah came by immediately to introduce themselves and take measurements. They were both extremely friendly and went out of their way to comfort us after the disaster. Sarah offered to give us children's books for our new nursery!

Thiago was very helpful throughout the process. I had a ton of dumb questions that Thiago patiently and thoughtfully answered as we were picking out floors. We ended up going with a Shaw luxury vinyl plank for most of the home and Shaw carpet for the bedrooms.

We love our new floors and appreciate the eye that TIG had for quality, even in the small details. We had a lot of teams in our home working on various aspects of the restoration. TIG's crew was by far the most friendly and respectful. Thiago is definitely a man of character and it was refreshing to be able to trust him to get the job done well. We'll be recommending them to anyone we meet who has flooring needs.

Willing to work with me on the scheduling, recommended best way to install and good looking finishes, no cutting corners, asked and recommend before any work was accomplished. Extremely happy with their quality work!

I'm so glad our friends referred us to TIG flooring. TIG gave us the most affordable quote and they really delivered. I absolutely love my new floors!!! A lot of details and planning had to go into our job. Thiago and the entire TIG staff were very professional, thorough and courteous. I would recommend TIG flooring to anyone who really values (1) quality and (2) exceptional customer service at an affordable price. Oh...I love how the wood sits under my fireplace instead of stopping in front of it. The details really make the difference. Thanks TIG. My floors are gorgeous!!!

Our experience couldn't have been better. Thiago and his crew are professional, courteous, and are great craftsmen! Our floors look better than I could have hoped for. Nothing is overlooked, and they clean up the mess when they are done. I highly recommend TIG flooring!

I want to tell you how delighted we are with our new hardwood floors. They are just beautiful and exceeded all our expectations. The installation team was the best, professional in every sense of the word and the hardest working group that we've seen. It was a pleasure to have them in our home. Please do not hesitate to use my family as a reference for your Exceptional work!

Thiago did a great job on our floors. He was quick, efficient, and professional. He was extremely well priced and explained all options we had. I will definitely be using him for all future projects!

TIG Flooring did an amazing quick, and efficient job on our floors. He explained all my options, gave a quote and samples, and then completed the work within 5 days of my initial call. The floors look wonderful and we were beyond pleased.

TIG flooring Came and did an exceptional job on my flooring and replacing my steps I would recommend TIG flooring to anyone looking to update modernize and save money TIG flooring was able to install my floor at a lower price than anyone else thanks Tiago and Sarah owners of TIG FLOORING

Thiago and crew did an awesome job installing laminate flooring in our home. It was a big job and they finished before I expected they would. Everything was nice and clean when they finished and I couldn't find one thing in the final walk through. I was very appreciative of the way Thiago took care of problem that came up during the job with great professionalism. The floors look PERFECT! I would definitely use them again and recommend them to others.

Thiago & Sarah are very easy to work with. They worked with our budget and were very quick to get the job done. We WILL use them for all our properties. Highly recommend!

I just had 480 sq ft of laminate done in my house in Sherwood . Thiago and Flavio his helper did outstanding job ! They under cut my fire place and installed laminate underneath , it looks like the fire place was build on the top of my new flooring . Very detail work , also they got the job done in one day having to move furniture , take up old carpet and a little section of tile then preping well done my sub floor . I highly recommend them . Most important his price was the best between Lowe ' s and home depot quote .
TIG FLOORING GOT ME MORE QUALITY FOR LESS .

I have used TIG flooring for two jobs in my home. First they took up my carpet and put down bamboo hardwood that they recommended. I picked it out from Lumber Liquidators and they delivered and put down. Thiago, the owner is so helpful and genuine I got a quote from Lowe's for a similar product and it was $2,000 more. I liked them so much that I had them come back and take up the tile to match the hardwood. They did so, and had to pull up many boards to blend in the two areas. They could have said no and placed transitional molding but they were very accommodating. I highly recommend them! His crew is very professional. They even cleaned off my kitchen cabinets and counter top. Thiago will save you money.

Thiago is very professional and easy to work with he is very passionate about his career .
Highly recommend TIG FLOORING

These guys lay some great flooring. I would recommend them for any of your home Reno flooring needs. Thiago is very friendly and professional.