The first time I went there to get my hair braided it was nice because she took me as a walk-in and three people did my single braids but when I called back to price having my edges redone she was rude. She placed me on hold in the middle of the conversation and to answer another phone and I was patient due to her being a business woman but she had a full conversation.There was major miscommunication due to her thick accentand background noise.I thought she said $40 for the front then $40 for the back on just the edges.I said that's too much then she yelled how much do u want to pay I said not $80 just for the edges.Then she said no $40 for 2rows in the front and one in the back. After I had to stress to hear I didn't hear her say that I asked for available times she said next Thursday at 4pm I stated that wouldn't be a good time because I work during the afternoon she okay and h/u. Now the first time to get the big money she broke her neck, it was raining and all, she called me back when I rescheduled, missed church etc. I'm done with thid shop. Sad that my experience wasn't as great as the others.
I got my hair braided by these ladies in December 2014. It is February 2015 and i'm still rocking my braids. The style I got was suppose to be Micros but my middle was done in the size of medium box braids even though $200 dollars is suppose to pay for extra small box braids. The beginning of my experience was tense because the lady who was braiding my hair kept complaining. (I have 4c hair which shrivals after it's been wet.) My hair was about 3 inches long at the time of install. The reason I chose to get my hair done at the African Braid shop is because short hair is suppose to be their specialty. I felt extremely embarrassed because a young lady who I assumed was the shops owner said to me "if I had saw how short your hair was I would've told you to stay home and let your hair grow". The girl who braided my hair then used a hard brittle brush to detangle my natural hair and a blow drier with no type of moisture, only heat and brush.Overall though the braids have lasted for over two months. I've washed my hair wearing these braids and all. I'll give them four stars.
Excellent Customer Service!!! This is my 4th visit to this Salon and have yet to be disappointed with the quality of work. I called yesterday to make an Appt with Lina to come in today and she rearranged her schedule to meet my needs. Today, I had a sew-in done and styled into a short bob cut. The final product was wonderful and I was impressed at how she created this style to fit the description of how I wanted my hair done. The salon may seem to be only a braiding shop, but Lina can do a "mean" sew-in of any of your desired hairstyles. Lina is extremely experienced and multi-talented as she can do all types of braids, in addition to stylish sew-ins. The shop is clean and the stylists are ALWAYS very pleasant. It took me a while to find a good salon during my relocation to Jacksonville, but I have now found my home Salon. Lina...you are truly skilled in your craft and I would not hesitate to recommend this shop to my friends and family. I will definitely be back again. Thanks for making me look beautiful!