Reviews
09/22/2014
Besides the food was mediocre at best, the service was TERRIBLE! We had to get up to get our own silverware, get up to ask for refills, get up to find more chips and the waiter "Johnathan" wrote in his own tip for 18%. My average tip $5 for less than a $10 mean and $10+ for up to $50. However, any waiter who insists on including their own for a $40 especially for poor service just cut their own throat.
When I went to pay, I made it clear that the service was bad and there was no way I was going to tip him that much. The young woman at the register had a blatant attitude that we were complaining and she said "you can complain to the manager, I don't need to hear you..... I don't need to hear your complaint. She then went over to the bar to Johnathan and I could hear her talking about us. I walked up and asked where the manager was and she said she didn't know who he was, then that he wasn't there and with extreme belligerence. It went downhill from there quickly. I'm not one to tolerate that level of attitude from someone who was in the wrong in the first place and be talked down to. Johnathan let it be known that she was his girlfriend. That figures. His last comment was something about me wearing boots as I walked out the door then he quickly shut and locked it.
Save your money for elsewhere, no customer deserves to be treated like this when there are far too many other places to go.
Details
Phone: (713) 661-8893
Address: 8216 Kirby Dr, Houston, TX 77054
More Info
- Payment method
- check, discover, visa, debit, mastercard, amex
- Price Range
- $
- Neighborhoods
- Southwest Houston, South Main
- AKA
Marco's Mexican Bar and Grill
- Category
- Other Information
Price Range : Below Average
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