Auto Stop

The purpose of this letter is to say that this matter has been resolved. I am satisfied with the resolution. Please mark this complaint as withdrawn.

Shady Alert! Do not use this business. They rigged my vehicle after a simple Emission and Safety test. Emissions passed but they failed it for rack and pinion. I reported them to Missouri Highway Safety, who runs the emission program. The dealer recommended reporting after they found that they intentionally unscrewed my filter to make it appear my rack was leaking. The manager M.H. is a totally prick! Please run away from this business do not allow them to touch your vehicle. If you file with BBB it will be a waste because they will respond with a bunch of lies. Save yourself the trouble. Run quickly and don't walk. Don't buy a vehicle from them either unless you have a reputable business thoroughly check it out. SHADY AND DECEPTIVE!

If there was a way to pick less than one star I would. They screwed me over and when they realized that I was not getting service from them they were very rude and not professional.

At first the service seemed great and fair but then I realized that I was wrong. They do not stick to their word and screw you over. If you want a place you can trust, DO NOT GO HERE!

My experience was great. I was given great service and they worked hard to get me the best deal possible

Everyone there treat you with the best customer service ever, my salesman Randy is AWESOME!!!! I would recommend Auto Stop to anyone that's looking to purchase a new or preowned vehicle.

They are friendly, provide excellent service, and have great prices. And the place is very clean. I will be going there for my oil changes from now on.

I had the worst experience here dealing with these guys. Never trust someone who talks fast and makes big promises. My credit isnt great BUT it also isnt horrible. These people demaned $3000 for a down payment and couldnt even tell me what kind of car they would provide for that or a financing rate. This is shady business dealings. I went to a honda dealer and got a 2 year old honda with a $1500 down, and they actually asked me for less. STAY AWAY FROM AUTO STOP. By the way, I have a friend who purchased a car from them and was actually stupid enough to give them $3000 as a down payment, and a year later her car sounds horrible and she's ready to trade it in but her finance rate is so high she would be more than upside down in any car she purchases, and not to mention there were too many miles on it when she purchased it, so now after a year of driving there are even more and she's stuck with a piece of junk.

i bought 3 cars from james @ autostop i love them